Sales Support Administrator

Sales Support AdministratorLocation - Northampton Hours - Monday - Thursday 8:30am - 5:30pm, Friday 8:30am - 5:00pm Salary - £25,000 - £30,000 DOE, plus monthly bonus up to 15% of annual salaryAre you an organised and detail-oriented professional with a passion for supporting sales processes? Our client, a dynamic and growing finance company in Northampton, is seeking a Sales Support Administrator to join their team. This role offers a fantastic opportunity to work alongside a motivated sales team, providing essential administrative support and ensuring smooth and efficient operations.Duties

• Assist the sales team with all sales administration activities, including compiling, creating, and checking finance documents, quotations, and proposals.
• Submit finance applications to lenders through online portals.
• Complete credit checks and verify lending/interest rates for client proposals.
• Arrange required signatures for finance documents and check document accuracy before authorisation.
• Ensure the CRM system is up to date with sales progress and client interactions.
• Raise invoices and commission documents, ensuring formatting and information accuracy.
• Compile payout packs post-signing for lender processing.
• Assist with client onboarding, including KYC ( Know your customer ) and AML ( Anti money laundering ) checks.
• Answer inbound calls and direct enquiries to relevant Account Managers and Sales Executives.
• Make outbound calls to lenders and banks to progress sales and request updates.
• Support the internal credit team with credit searches and other administrative tasks.

The Candidate

• Degree-educated is preferred,
• A minimum of A-Levels (BBB or above) essential
• Proven experience in professional administration or sales administration support.
• Strong communication skills, both written and verbal.
• Ability to proactively identify and resolve issues with the sales team.
• Engaging telephone manner and strong organisational skills.
• Proficiency in Microsoft Office and experience with CRM systems; knowledge of Xero is beneficial.
• High attention to detail and ability to work under pressure and meet deadlines.
• Positive attitude and ability to prioritise multiple tasks in a fast-paced environment.
• Strong commercial acumen and ability to work both independently and as part of a team.