We are looking for a Sales Support Coordinator to work on a permanent basis for a well-established Manufacturing Company based in the St Helens area.

The Package:

Salary £21,500 - £23,000 per annum

Full Time/ Permanent

Working Hours - Monday to Thursday 9am to 5pm & Friday 9am - 4.30pm

37hrs hours per week

The Role:

• Support the Project Manager by providing administrative assistance, monitoring and helping to oversee the successful completion of projects, ensuring all company process & procedures are followed.


• Process orders from offer through to completion, coordinating with Internal Sales, Purchasing, Production/Planning and Transport to ensure customer satisfaction in the most cost-effective way.


• Maintain the CRM database to enable the business to track and develop its pipeline for all products.


• Effectively liaise with customers & internal departments to ensure that customer needs are met.


• Process all customer purchase orders in a timely manner.


• Ensure key written & verbal communication exchanges are accurately recorded to reduce the number of queries & complaints.


• To support the Project Manager & RSM's by responding quickly to new/existing sales opportunities via leads, samples, AC lists and quotations.


• Ensuring that all key communication exchanges are documented & filed to protect the business.


• Maintain project files in a neat order, ensuring that related written communication exchanges are placed alongside the orders.


• To provide a flexible resource in the Internal Sales team.

The Candidate:

• 12 months experience in an office-based customer facing role (business to business)


• Computer literate on all Microsoft applications, ERP system, Navision/Business Central experience an advantage.


• Excellent communication skills both written & verbal including telephone manner.


• Self-motivated.
  Able to work as part of a team or independently, using own initiative and be proactive in order to achieve departmental objectives.


• Needs to be organised and meticulous to detail.


• Ability to stay calm under pressure in a fast moving customer driven environment.


• Competent numerate and analytical ability.


• Business Central CRM / ERP system knowledge


• Maintain customer and supplier relationships.


• Order Processing - Attention to detail

The Company:

The company works continuously to build a truly diverse and inclusive workforce and culture.
They welcome and encourage candidates from all aspects of diversity to apply for this role.

If the position could be of interest, please call Rebecca at GPW Recruitment or press APPLY NOW!