Sales Support Administrator

We are looking for a Sales Support Administrator on behalf of this bespoke timber window and door manufacturer based in Bradford, West Yorkshire.
The package includes:
* Salary between £20,000 and £25,000 based on experience.
* Employers Pension Contributions
* 21 days annual leave + bank holidays.
* Office-based role, on the outskirts of Bradford
* 37.5 hours a week, Monday to Friday, 9-5 (with some flexibility to start and finish earlier if agreed) with half an hour for lunch.
* The company has a free onsite car park and is located within easy walking distance of the bus network.
Working for this employee focused company there is an emphasis on:
* A small company ethic: friendly atmosphere; pride in our reputation.
* Delivering very high levels of customer service, quality and value.
* Recruitment of "hand-picked people" to fit well with the existing team.
* Continuous development and training of our people.
The successful candidate will work closely with the existing Sales and Operations departments, along with other colleagues within the company. As a Sales Support Administrator, you will report to the Head of Order Processing and Head of Order Fulfilment.
Sales Support Administrator duties include:
* The primary function of the role is to assist the department heads in a growing, busy department.
* You will be the first point of contact for all new enquires.
* You will assist in estimating work and updating orders for the order processing team.
* Booking surveys, taking payments & registering client deposits.
* Manage website Livechat
* Assist Sales and Marketing Director with new projects and initiatives.
What you will need to succeed as a Sales Support Administrator.
* Professional telephone manner with an excellent command of the English language.
* Accurate recording of client data, robust diary management with timely call back planning and consistent communication, with detailed handover of all new contacts.
* Confident and professional.
* Highly self-motivated, articulate and able to work to deadlines.
* Proficient with Microsoft Office Packages and CRM systems.
* Familiar with reporting and working to KPI's.
* Based within a commutable distance of Queensbury, Bradford.
* Level-headed individual able to think on their feet and understand customer service and associated needs.
* Experience in a similar role.
To apply for this role, please send your CV which should display the skills and experience mentioned above.
Key Appointments UK Ltd will assess your suitability for the role based on the information contained in your CV and application. This includes skills, experience, education, and location.
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