Sales Support Coordinator

AB World Foods is a branded food business famous for flavour. But as great as our brands are, our people are what makes us special and we are committed to making ABWF a great place to work, grow & develop. Working in teams across multiple markets and functions, we are driven by the will to succeed and achieve our mission:

"Inspire people to explore the incredible flavours of the world."

This role is a hybrid role, with the opportunity to work from home on average 2 days a week, dependent on business & team needs.

Our Channels Team has an exciting growth agenda and is committed to being the 'go-to’ people for World Foods and Speciality Condiments, for our customers. We are currently recruiting for a highly energetic, pro-active Sales Support Coordinator to join the Food Service (FSG) and wholesale cash & carry team, providing invaluable administrative Sales Support to maintain the high standards of our business.

Reporting to the Team Lead for Wholesale, Food Service and Cash and Carry, the Sales Administrator will be critical in providing both administrative and operational support to the Food Service and Wholesale Team, putting you at the heart of our commercial business.

Key Accountabilities

• Coordination of the external relationship with our Food Service Sales Agency
• Support internal processes with activities such as new line forms and cost price increases
• Production of food service and wholesale promotional and sales reports to enable the Sales teams to make informed commercial decisions
• Manage invoice claims and discrepancies
• Process customer product samples requests
• Maintain customer forecasts
• Complete promotional nominations and load promotions onto the customer database
• Track and manage quarterly and annual promotions and spend in the in-house system
• Support customer meetings and internal meetings - source venues, coordinate deliveries, manage budgets and prepare agendas

The successful candidate will need previous sales administration experience, ideally, gained within an FMCG company, proven analytical skills and highly proficient IT skills; knowledge and experience of Microsoft Excel will be essential. Taking initiative, working productively and enthusiastically under time constraints, delivering solutions, and demonstrating drive and commitment will be key attributes needed for this position.

We are not only looking for technical capability, but we are also looking for a collaborative team player, who thrives on providing high level support to commercial teams. Flexibility will be vital in this role as well as effective communication and networking skills to enable you to build relationships with cross functional teams.

In return, we offer a competitive salary and benefits package. Our people have the opportunity to share in our success by being invited each year to join our discretionary bonus scheme. Our other benefits include:

• Contributory Company Pension Plan with generous life assurance and ill-health provision
• Enhanced Maternity, Paternity and Sick Pay
• 25 days annual leave plus eight bank holidays for full-time employees
• Healthcare plan split 50/50 between us and you to give better access and deals on Dentistry/Optician/Chiropodist/Counselling services
• Cycle to Work scheme
• This is a trust-based culture where we value productivity. Where roles allow, we offer a modern and flexible approach to working hours and ways of working.