Sales Support & Customer Service Administrator

** Sales Support & Customer Service Administrator **

IMMEDIATE START & INTERVIEWS

£28k- £32k

Guildford, Surrey

Office based role

Free onsite parking

You will be working for a premium brand in Guildford, providing excellent administrative support to accounts, consumers and account executives with an emphasis to establish and maintain account relationships with customers and the Sales Team.

Duties will include:

• Provide outstanding Customer Service to all internal and external customers
• Answer to e-mail enquiries from customers within 24 hours
• Order entry in timely and accurate manner
• Review, process and set up all new accounts in SAP
• Ensure all paperwork and information is correct and complete
• Maintain customer master data
• Provide support to customers regarding status of shipments, credits/returns/repairs
• Provide advice and product support to customers
• Secure daily and monthly reporting according to set standards

Requirements:

• Experience of working in a similar customer support and administration role
• Strong written and verbal communicator
• Ability to prioritise work
• Proficient is using MS Office
• Ability to communicate in a variety of business settings

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.