Sales Team Leader

We are recruiting for one of our longstanding clients in the St Ives (Cambridgeshire) area for a full time, permanent call center Sales Team Leader.

We are looking for the right Sales Team leader with a proven track record of leading a Sales Team. KPI driven with the thirst to write your own paycheck with uncapped commission.

If you are a dynamic and results-driven individual with a passion for leadership and sales excellence? 

Do you have experience within a fast paced call center environment? 

if so, Then look no further!

Main Responsibilities:

• Support, develop and motivate a team to maximise conveyancing instructions in line with budgeted requirement.
• Evaluation of performance metrics including productivity, task management and conversion across your teleSales Team.
• Effective Identifying and implementing improvement in processes.
• Detailing sales results on a daily basis.
• Individual call analysis along with one-on-one feedback and coaching and leadership.
• Provide detailed feedback to the higher management team on individual’s progress.
• Review of team incentives & implementation of both local and remote teams
• Clearly communicate department and business objectives
• Implementation of sales strategies

Skills & Experience:

• Ability to motivate and guide the Sales Team.
• Clear and effective verbal and written communication skills.
• Proven track record of achieving targets and understanding sales processes.
• Ability to develop sales plans aligned with business objectives.
• Strong time management and multitasking skills.
• Collaborative mindset and ability to foster a positive team culture.
• Flexibility to navigate changing market conditions and challenges.
• Familiarity with CRM software and basic office tools.

Benefits:

• Onsite subsided canteen
• free parking
• 25 days + Bank holidays (capability to buy and sell up to 5 day’s annual leave)
• Yearly pay review up to 5% of your annual salary
• Career progression across all divisions
• Free legal services
• Employee assistance programme (EAP)
• Cycle to work scheme.
• Dental plan
• GP24 – health care
• Retail discounts

Salary & working hours

£27,500 (OTE £45,000)

This is a Monday to Friday role with the chance of working later shifts during the week and a Saturday if you so wish.

INDCOMM