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Form of workTelesales Team Manager - Sales Floor Manager – Sales Team Leader– Senior Sales – Consultative SAAS business
Fantastic opportunity to lead a Sales Team in this wonderful, people led SAAS tech business.
Very competitive salary, great bonus structure and brilliant benefits.
Manager and develop a team of 7-10, we’re looking for someone who can coach and nurture, support a Sales Team to achieve the best they can.
Monday – Friday role, with 1 Saturday per month. Permanent, full time.
Are you passionate about developing people? Can you mentor and motivate a team?
Kaylie @ Duval has all the details, get in touch!
This role requires a real nurturing personality who can effectively lead and mentor a Sales Team. You’ll need a proven track record of managing a team and leading in a sales environment. This is a brilliant team and a fantastic SAAS product.
Live December role, speak to Kaylie @ Duval for more information. Brilliant people management role with great benefits, we just need the right person who can lead and coach a team to success!
The Fab Benefits:
- 25 days’ holiday, plus bank holidays.
- Day off on your birthday.
- Perkbox discounts.
- Holidays increase after 2- and 5-years’ service.
- Pension Plan and Life Insurance.
- Access to Employee Assistance Programme.
- Company incentives, access to discount schemes.
The Day-to-Day:
- Lead your team and ensure they fully understand their main driver to achieve the target and hit SLA/KPIs
- Ongoing development planning to drive performance through effective communication and documentation
- Plan for the week/month ahead based on current issues and analysis of the previous week/month’s stats
- Deliver weekly plans through daily performance & stat reviews
- Performing coaching, 1:1’s, agent contribution reviews, conduct & behaviours reviews in line with policies
- Deliver documentation based on the constant coaching and improvement of their team
- All compliance is adhered to by ensuring paperwork is clear, concise and legible with all areas completed for review by senior management
- Keep up to date with any campaign/company updates and changes
What we’re looking for:
- Must have at least 3 years’ experience in a management position leading a Sales Team to targets
- Competent user of salesforce
- Uses statistical analysis to implement long-term and short-term fixes
- Set a constant example in terms of behaviour and setting standards
- Gains feedback and analyse the way you communicate
- Always consistent and professional
- Manages and assists in performance improvements
- Analytical and problem-solving skills – can interpret MI and deliver Action Plans
- Good understanding of Inbound and Outbound telephony/dialler systems
- Excellent communication skills – effective coaching skills; the ability to build relationships & can motivate staff
- Strong organisational aptitude and proven time management skills
- Excellent people management skills
- The proactive and decisive approach to problem-solving
- Strong organisational aptitude and proven time management skills
- Highly effective communication
Can you manage, motivate, and inspire a Sales Team to positively contribute to the growth of a wonderful SAAS business? Apply now, or speak to Kaylie @ Duval for all the info!
