AddressSalesforce Administrator
Permanent
£37000 - £43000 per year (Plus 30+ days holiday and other excellent benefits)
Location: We have a Coventry Head office. You can work remotely with occasional trips to Coventry for team meetings.
Click here for full job profile
At Arden University, we pride ourselves on being true innovators, disruptors and pioneers, our focus is to promote life-long learning and ensure that everyone, everywhere can access higher education. There has never been a more exciting time to join Arden University, as we expand into new disciplines and locations.
The Opportunity:
Do you want to work in an exciting, fast paced environment and help develop a critical core system at the heart of the University? Do you want the opportunity to personally develop and grow? Do you want to feel fulfilled, knowing that you are helping to grow a business that is offering education to people from all backgrounds and all walks of life? Do you want to work with a team of people who are supportive, inspirational, hardworking, and dedicated, but also fun to work alongside?
We are looking for an experienced Salesforce Administrator with excellent knowledge of the CRM suite. You will drive both the day-to-day and strategic administration of the Salesforce system to ensure it provides maximum benefit to the University and its key stakeholders. Working with multiple teams that utilise the platform, you will oversee the delivery of its capabilities through managing the support process. You will ensure delivery of general system administration tasks such as user account maintenance, workflow management, data management, support of building reports and dashboards.
About You:
You will have a strong CRM administration experience and relevant Salesforce Certifications or demonstrable experience. You will ideally have experience of working in a fast paced, evolving company, that is constantly growing and pushing boundaries and therefore needs its systems to be able to support this.
You will have strong knowledge of automation configuration, custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity.
You will collaborate with others within the Salesforce Team to identify, design and build salesforce solutions to ensure Arden University gets the most out of Salesforce. Building trust and strong relationships within the business is a must, to ensure you get the most out of Salesforce
Your strong communication and interpersonal skills will be demonstrated by your experiences as part of a service delivery team.
You will have a wide range of other knowledge/skills including improving business processes; overseeing testing; data analysis; identifying and implementing system enhancements. You must be able to lead by example, work independently (at times under pressure), and to tight timescales and your work should be of a high standard with great attention to detail.
You will recommend and prepare documentation; host training sessions on best practice and new/ evolving processes as Salesforce and the business continues to grow.
Why Arden
At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits. Employees benefit from:
- 30 days holiday, add the bank holiday on top, and we even throw in Christmas closure
- A generous Aviva pension plan, our contributions start at 7%
- PMI or Healthcare Cashback (dependent on role grade)
- Study any Arden course for free, with generous discount for all family and friends
- Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education
- Plus, other competitive benefits!
Arden’s values
Stand out, Progressive, Accessible, Resourceful, Kindness, reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you.
There has never been a more exciting time to join Arden University, as we expand into new disciplines and locations. For the full job description, click here, or to start your journey with us, click apply!
Closing Date: Wednesday 17th April
We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.
As an Equal Opportunity Employer, we recognise, and studies confirm, that often underrepresented candidates in the work place are less likely to apply to roles unless they meet all skills and experience of the position.
At Arden we celebrate diversity and are committed to creating a diverse and inclusive workplace, therefore we make sure that our recruitment and selection processes never discriminate based upon age, race, religion, disability, sex, sexual orientation, gender reassignment, marriage and civil partnership, or pregnancy, and actively welcome applications from all groups.
So, if you want to be part of Arden and our journey, but you feel that you’re missing some of the skills or experience the role requires, then we encourage you to apply anyway as you may make a great candidate for this role or others!
