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Form of work
SalaryThis is a fantastic opportunity for a SAP COE Logistics Lead to join one of the world's top 10 IT service providers delivering solutions to more than 9,000 customers worldwide.
** Candidates must be able to work in the UK without restrictions **
Role Info:
SAP COE Logistics Lead - UK Managed Service Support
UK Remote / Occasional Visits to Office and Client Sites as Required
Up to £70,000 per annum Plus Benefits Depending on Experience
Permanent - Full Time
Product / Service: Global authority in Enterprise SAP Consulting & SAP Managed Services
Values: Clients First, Foresight and Teamwork
Who we are:
We are a global SAP Platinum Partner with over 9,000 SAP experts across 29 countries.
We have a range of businesses, including multinationals and very large household names in our portfolio, across many industries and countries. We have a large number of consultants, UK wide, who provide support across all SAP areas as their primary job function.
We take care of our customers’ solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape.
We work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision.
The SAP COE Logistics Lead role:
As the SAP COE Logistic Lead, you will be responsible for Leading a team of Logistics Consultants on & off shore delivering services to UK clients. This is a very customer focused, hands-on role where you will be expected to work on customer issues, developments, business processes, team continual development, workload management and time and absence management.
You will ensure planning and forecast commitments are met within your team, as well as collaborate with other functional and technical consultants, within the UK COE Service Team.
This opportunity will be remote based, with some travel to NDBS offices and customer sites, on occasion (maximum 20% of your time).
Key Responsibilities:
+ Providing a high level of 2nd & 3rd line advisory and consultative support to the UK Customer install base for NDBS
+ Providing estimates and communicating deliverable status to stakeholders
+ Analysing, configuring and implementing appropriate solutions when applicable
+ Testing and documenting new solutions prior to assigning back to the customer to carry out end users testing
+ Designing, configuring and testing specific core functional modules
+ Reviewing and improving current business processes and suggesting improvements where required
+ Feeding back potential solutions in a logical way for both SAP knowledgeable and non-knowledgeable audiences
About you:
+ Deep knowledge and understanding of SAP ECC & S4 HANA
+ Cross functional knowledge across Production Planning, Extended Warehouse Management (EWM), Quality Management (QM), Sales and Distribution (SD) and Materials Management (MM)
+ High level of verbal and written communication skills
+ Documentation skills including functional specifications, test scripts, business process instructions and understanding the importance of version control
+ A strong ability to understand business processes and design appropriate solutions
+ Track record of full project lifecycle and development activities
+ Demonstrated ability to learn new technologies and skills quickly
+ Excellent presentation skills
+ Proven experience in a combined customer service handling / functional support role
Join us to start the journey that is your career path. Career opportunities exist along multiple route maps from people and leadership, products and expertise and project management. Which route you take is up to you and we are on hand to provide guidance and support.
We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance.
Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager
Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.
If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
