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Salary Overview:
We’re Kingfisher, A team made up of over 82,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas - to life. That’s right, we’re big, but we have ambitions to become even bigger and even better. We want to become the leading home improvement company and grow the largest community of home improvers in the world. And that’s where you come in! At Kingfisher our customers come from all walks of life, and so do we. We want to ensure that all colleagues, future colleagues, and applicants to Kingfisher are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation. We are open to flexible and agile working, both of hours and location. Therefore, we offer colleagues a blend of working from home and our offices, located in London, Southampton & Yeovil. Talk to us about how we can best support you! Your role is to provide administrative and base technical support and control to the support of Kingfisher SAP Technologies for group systems across all Banners, including the administration of relevant 3rd party suppliers. In addition, you will play a pivotal role in ensuring cost-effectiveness and efficiency in our utilisation of GCP resources.
What's the job?: - Provide base Netweaver technical support for Kingfisher SAP Applications
- Help co-ordinate all SAP technical activities with 3rd parties
- Involvement in the full lifecycle (design, build, implementation) of business and infrastructure change programme
- Full involvement in the ITIL process to ensure the team meet the SLA target across service management processes (via 3rd party management) and deliver to project SLA timescales
- Understand and help promote/improve monitoring of SAP systems via use of Solution Manager
- Planning for all SAP technical activities are tracked, plans are up-to-date and communicated
- Provide 24x7 support coverage as required by SAP Technical Operations Manager and drive Process Efficiency/Effectiveness (using 3rd parties where appropriate)
- Exploit new and existing functionality to help drive IT and/or Business opportunities and innovation
- Direct input into shaping the SAP roadmap and SAP Design and actively support the change approval process
- Help to ensure effective service lifecycle management in conjunction with other service management personnel and service control
- Provide base Netweaver technical support for Kingfisher SAP Applications
- Help co-ordinate all SAP technical activities with 3rd parties
- Conduct comprehensive analysis of financial expenditures within GCP, identifying areas of inefficiency and waste.
- Develop and implement strategies to optimize GCP billing and expenditures without compromising performance or reliability
- Involvement in the full lifecycle (design, build, implementation) of business and infrastructure change programme
- Full involvement in the ITIL process to ensure the team meet the SLA target across service management processes (via 3rd party management)
- Understand and help promote/improve monitoring of SAP systems via use of Solution Manager
- Planning for all SAP technical activities are tracked, plans are up-to-date and communicated
- Actively support the change approval process
- Identify and eliminate time consuming manual process steps via implementation of new technologies.
- Help to ensure effective service lifecycle management in conjunction with other service management personnel and service control.
- I listen to my customers
- I use available data to help make decisions
- I do the right thing
- I am respectful
- I build and share new ideas
- I try new things and share my learnings
- I have courage to be creative
- Done is better than perfect, I aim for 80/20
- I embrace allyship
- I have self-awareness and a desire to learn
- I own my actions
- I understand the Kingfisher plan and how it relates to my role
Be Customer Focussed – constantly improving our customers experience
Be Human – acting with humanity and care
Be Curious – thrive on learning, thinking beyond the obvious
Be Agile – working with trust, pace and agility
Be Inclusive – acting inclusively in diverse teams to work together
Be Accountable – championing the plan to deliver results and growth
At Kingfisher, we value the perspectives that any new team members bring, and we want to hear from you. We encourage you to apply for one of our roles even if you do not feel you meet 100% of the requirements. In return, we offer an inclusive environment, where what you can achieve is limited only by your imagination! We encourage new ideas, actively support experimentation, and strive to build an environment where everyone can be their best self. Find out more about Diversity & Inclusion at Kingfisher here!
We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career. Interested? Great, apply now and help us to Power the Possible.
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