Address
Form of work
SalaryOur Values
In line with our One Coventry Values we strive to have a workforce that reflects our local communities and welcome applicants from all sections of the community. We particularly welcome applicants from minority ethnic backgrounds, applicants who have a disability and applicants who are from the LGBTQ+ community to apply for our senior leadership roles.
Our Values are:
- Open and fair: We are fair, open, and transparent.
- Nurture and develop: We help and encourage everyone to be their best and do their best.
- Engage and empower: We talk and listen to others, working together as one.
- Create and innovate: We embrace new ways of working to continuously improve.
- Own and be accountable: We work together to deliver the best services for our residents.
- Value and respect: We put diversity and inclusion at the heart of all we do.
About the team we are recruiting to
We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.
The Education Entitlement Service (EES) strives to deliver outstanding services for our customers, predominately the children of Coventry, who may be requiring access to education or alternative education provision. We ensure vulnerable children are appropriately supported; have a voice, that hopefully leads to their high achievement and excellent progress.
The EES is made up of a diverse range of teams all working together to recognise, support and apply innovative solutions to address the growing issues in relation to trying to educate some of our most vulnerable pupils in schools.
The School Organisation Service (Admissions) co-ordinates school admissions processes. Team tasks include the:
- Administration of all applications for school places
- Provision of information for parents, school and other stakeholders; and
- Provision of information to support the school appeals process
What is the job role?
We are looking for an enthusiastic team player and great communicator to join our service.
You will be responsible for dealing with applications for school places and travel passes. You will have the ability to understand, interpret and explain complex statutory guidelines to parents, school staff, and other education and social care colleagues.
This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).
Who are we looking for?
You will have strong IT skills, preferably with experience in Capita ONE or similar admissions software. Working with parents and schools in this customer service role you will need:
- Good communication and interpersonal skills
- Ability to work in a pressurised environment, meeting deadlines and managing time effectively.
- A positive approach to teamwork and building great working relationships with colleagues and school staff
If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.
For full details on the application process please read the attached document labelled 'Coventry City Council Application Process'
Interview date: 23 February 2024
About Coventry
Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.
We are cutting-edge, challenging, youthful, vibrant and diverse.
At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.
To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.
If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies
Coventry City Council
