School Receptionist

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The person appointed to this post will occupy a key role within the Academy, providing a high level of support to visitors, parents, students and staff, to help us in our aim of delivering outstanding school support services. We are looking for someone who will be the first point of contact for visitors to school which also includes parents and students. This is a very busy and fast-paced role.

The working hours are not flexible so anyone applying must be able to work the following

7.30am to 3.30pm Mon - Thurs & 7.30am to 3.00pm FridaysThe successful candidate will:

Be confident in answering telephone and in-person enquiries and resolving problems. Be able to use their own initiative and work closely with colleagues from across a range of departments Be able to converse confidently and professionally with visitors, while at times de-escalating conflict Be familiar with office processes and procedures, including service level agreements, meeting targets and managing workload to deliver an outstanding service Provide a high-level administrative service, including undertaking tasks such as word processing, reception duties, managing visitors, organising and attending meetings and managing school information systems Engage in continuing professional development and training Manage complex and confidential data and information while ensuring that school systems are kept up to date Ensure that policies and procedures are followed Maintain critical school records and databases, ensuring confidentiality is maintained where necessary, but meeting the Academy's statutory responsibilities, including to external organisations such as the DfEWe can offer:

A hard-working Leadership team dedicated to the success of our students An inclusive approach to learning High quality Continuous Professional Development opportunities Free access to an Employee Assistance Programme A permanent contract, following a successful 6-month probationary period Secure, on-site parking Free access to our on-site gymWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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