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SalaryAbout the role
Are you passionate about delivering excellent customer service? There is an exciting opportunity to join our team at the Welcome Centre as a Seasonal Customer Services Officer!
You will provide consistently high quality customer service to our residents and visitors to our Island. Youll be the first point of contact for all customer enquiries, payments and requests for information on a range of Government Services through face to face, postal, e-mail and phone contact. You will also need to keep up to date with the services provided by the Isle of Man Government and the attractions and events on island for visitors and residents.
A workplace that invests in you
A competitive salary that increases each 12 months until you reach the salary maximum.
Annual leave starting from 21 days, a Privilege Day and all Manx and U.K. bank holidays; your annual leave will increase after your first year and again after your third year.
Subject to meeting eligibility criteria, the IOM Public Service offers two pension arrangements the Isle of Man Government Unified Scheme 2011 or the Isle of Man Government Defined Contribution (DC) Arrangement.
Access to the Learning, Education and Development training facility, which is exclusively for Public Service employees, to keep on top of your continuous professional development.
Free access to the Isle of Man Government Staff Welfare Service which offers professional counselling, emotional support and sign-posting on a wide range of issues.
Working for the Isle of Man Public Service
We are the largest employer on the island delivering a diverse range of services to the people of the Isle of Man. We care, nurture and value our employees wellbeing, development and career and place great importance on rewarding the commitment by our wonderful employees.
We support and promote flexible working, recognising the importance of working flexibly around your life and commitments and the benefits in improving work-life balance. We are happy to discuss flexible working arrangements where possible and if interested you should discuss this with the Recruiting Manager.
The Isle of Man Public Service is committed to creating an inclusive culture that celebrates equality, diversity and inclusion. We understand how a wide range of views and experiences can benefit us as we work together for the Isle of Man.
Your candidate experience is important to us. As a proud member of The Circle Back Initiative, we commit to respond to every applicant that applies for an Isle of Man Public Service role.
Things to note
This post is a limited term appointment for 6 months.
Please note a relocation package is not available for this role.
Ready to apply?
We understand that you might have some questions about the role and the Recruiting Manager is on hand to support you. You can contact them at Rachel.Wagstaffe@gov.im.
We want you to get the best out of your application, so we recommend reading our Important Guidance Notes for Applicants before applying to learn about our recruitment process.
Applications will be accepted up to midnight of the closing date specified. If you have difficulties applying online please contact the Recruitment Team on 01624 686300 or by email at helpmeapply@gov.im.
