AddressRole Description
At FNZ, our purpose is to make wealth management more accessible, bringing easier, fairer and more inclusive solutions to people worldwide. Here in the Global Information Security team, we work to protect the platforms that support investment solutions for over 20 million people.
We are looking for a Security Operations Analyst to join the Security Operations team. You will have knowledge of Information Technology concepts and be excited to develop your knowledge and abilities in a global, complex organisation. You will be able to learn quickly and must be able to show how you develop yourself and your career. You will be joining an experienced team and working to support some of the biggest financial services clients in the world.
Organisational Design
Full time, Permanent role, 24/5 shift patterns, on-call weekend work
Team Responsibilities
The team are responsible for:
Providing high quality and timely response to alerting.
Shift work covering 24/5 plus on-call weekend work
Incident resolution and triage – resolve incidents as per agreed procedures and escalate internally to relevant teams to resolve any incidents outwith our remit.
Stakeholder Communication – Triage incidents and manage stakeholder expectations for incident resolution.
Post Incident reviews – evaluate the incident management response and recovery effort for major, critical and high priority incidents to provide continual improvement of our incident responses.
Specific Role Responsibilities
Triage of alerts from FNZ Group systems
Analysis of alerts and escalation where required
Following Standard Operating Procedures and playbooks to respond to incidents
Supporting development and enhancement of SIEM detection and playbooks
Prioritise and diagnose incidents according to agreed procedures.
Other tasks: To undertake any other projects/ tasks as may reasonably be required to facilitate the smooth operation of the production environment
Experience required
Primary requirements
Bachelor’s Degree or higher in Computer Science, Mathematics, Engineering, Physics or other Sciences or equivalent working experience. Degree preferable in either Commerce or IT; (A-B + average) or equivalent;
Excellent spoken and written English
Experience of Incident Response (triage, classification, investigation, escalation)
Knowledge of networking protocols and investigation (capture, Wireshark)
Knowledge of Operating Systems, Databases and Applications (Windows, Linux, SQL, F5)
Knowledge of SIEM tools (Splunk, Sentinel)
Knowledge of EDR tools (Defender, Crowdstrike)
Knowledge of security concepts (MITRE, Kill-Chain)
Willing to work in shift patterns
Nice to have:
Written/spoken German
About FNZ Culture
Our culture is what drives us. It's at the heart of who we are and everything we do. It's what inspires, excites, and moves us forward. Our ambition is to create a culture for growth, one that opens limitless opportunities for our employees, customers and the wider world. At FNZ we know that great impact is only possible with great teamwork.
That’s why we value the strength and diversity of thought in our global team.
The FNZ Way is the cornerstone of what we do. It is comprised of four values that set the standard for how everyone at FNZ interacts with each other, with our customers, and with all our diverse stakeholders around the world.
1. Customer obsessed for the long-term
2. Think big and make an impact
3. Act now and own it all the way
4. Challenge, commit and win together
Read more about The FNZ Way and our values: www.fnz.com/culture
Opportunities
Right from day one, you will work alongside exceptional, multicultural teams - experts in their respective fields - who will inspire and challenge you to make your greatest impact.
Be part of a highly successful, rapidly growing, global business that is leading the delivery of financial services via cloud computing and partners with some of the world’s largest companies.
Working in a flexible and agile way that meets the needs of the business and personal circumstances.
Remuneration, significant financial rewards, and career advancement is based on individual contribution and business impact rather than tenure or seniority.
We provide global career opportunities for our best employees at any of our offices in the UK, EU, US, Canada, South Africa, and APAC.
Commitment to Equal Opportunities
At FNZ, we recognise that diversity, equity and inclusion are important factors contributing to our success. We embrace the unique perspective and capabilities of our current and future employees, which will help us continue to drive innovation and achieve our business goals. Recruitment decisions at FNZ are made in a non-discriminatory manner without regard to gender, ethnicity/race, faith, age, nationality, gender identity, sexual orientation, marital status, socio-economic background, disability or military veteran status where all applicants and employees are valued and respected.
In addition, we want to ensure accessibility needs are well supported, if you require specific support please advise us.
#LI-TG1
About FNZ
FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back.
We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution.
We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.5 trillion in assets under administration (AUA).
Together with our customers, we help over 20 million people from all wealth segments to invest in their future.
