AddressJob Details
Reference Number
SSSEC24v1
Location
Barmouth, North Wales
Contract Type
Full-Time Permanent
Salary
£DOE - £DOE per Hour
Closing Date
27/03/2024
We are Lyons Holidays Parks, family owned for 100 years! We welcome over 9000 families to North & West Wales and Cumbria each year across our 20 holiday parks, luxury hotels and restaurants. Our guests are at the heart of everything we do, we operate within an ethical culture of respect, diversity, and social responsibility.
We have an exciting opportunity for an experienced Security Team Member to join our team at Lyons Sunnysands Holiday Park, near Barmouth. If you want to be part of a successful team who are multi skilled, guest obsessed and works in a clean and inviting environment, then read on!
The Security Team member is guest obsessed, meets targets, follows standard operating procedures, drives continuous improvement and ensuring that every guest & Owner on our park has a great Lyons experience in a clean and safe environment.
Supported by the Security Team Manager, as a Security Team Member you are responsible for ensuring a safe and secure environment for our guests, owners and team and that all Health and Safety requirements are met. You will hold a current SIA badge.
Business:
- Providing an outstanding Security experience, ensuring service, quality and Consistency, within a clean and safe environment catering for all.
- Ensuring all owners and guests know who to go to, and are given a warm welcome and a first-class service allowing a truly memorable and positive Lyons experience.
- Confidently deals with guest concerns with the ability to resolve problems, show empathy and understanding.
- Reacts to Guest Feedback and works with the team to respond quickly to address areas for improvement
- Achieve and exceed targets and key performance indicators
- Engaging and build relationships with owners on park and being highly visible and approachable on park.
- Recognise dissatisfaction and deal with complaints speedily and with empathy empowering a problem resolving team, resulting in customer satisfaction and improvement to the overall guest experience.
Guests:
- Ensuring all areas of the Park are safe and secure and our guests, owners and team have a positive and memorable Lyons experience.
Team:
- Work as part of the Security Team to deliver a safe and secure environment for our owners and guests.
- Creating and supporting a 'sense of community' - a real family spirit.
- Have fun whilst working in a clean and inviting environment.
We're extremely proud of our dynamic and talented team who are always expanding here at Lyons Holiday Parks. From seasonal and part-time roles to full-time positions - there's a career waiting for you!
Become part of the family
When you're part of our team, you're part of the family. We may be the largest holiday park operator in Wales, but we're family owned and we have been for 96 years! From seasonal and part-time to full-time and flexible positions, there's something to fit your lifestyle at Lyons. We have a variety of parks across North Wales and Cumbria with positions in Food & Beverage, Holiday Home Sales, Finance, Marketing, Human Resources, Reception, HGV driving and more.
