Selections Manager

About us

Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.

The Data and Insight team at Crisis work to manage and use our data effectively to help end homelessness.

Contract:          6-months fixed term contract

Hours:               35 per week (reduced or compressed hours would be considered in line with Crisis’ Flexible Working Policy)

Location:          Flexible in line with Crisis’ Hybrid Working Policy, with regular visits to our London office.

About the role  

We are looking for an interim Selections Manager to lead a team responsible for complex data selections for integrated, multi-channel communications to our fantastic supporters, working closely with our Brand, Marketing and Fundraising directorate. The team also document data procedures for third party processing and conduct vital data quality checks. Within this role you will lead the team to ensure timely and accurate delivery of data selections, create and embed process improvements to drive efficiencies and effectiveness, and support the wellbeing and development of your team.

The role has arisen to enable the current Selections Manager to focus on a CRM project for this fixed term period and is a great opportunity to manage a talented team

About you  

We are looking for someone with experience making complex database selections for outbound fundraising and marketing communications. Crisis select data from The Raisers Edge using FastStats, however the successful candidate may have experience with different systems and tools. You will be experienced in managing and delivering projects, distributing work across a team to ensure agreed deadlines are met.  You will also have experience in supporting and developing people to achieve their potential.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis 

As a member of the team, you will have access to a wide range of employee benefits including:

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave per year FTE and option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Flexible working around the core hours 10am-4pm
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How to apply 

If this sound likes the opportunity for you, please read the full Job Description and click on the ‘Apply for Job’ button below.

Closing date: Monday 19 February 2024 (at 23:59)  

Interviews will be held on Wednesday 28 February 2024 

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email jobs@crisis.org.uk and our Talent Acquisition team will contact you to discuss how we can help.

For more information about our work please visit:

https://www.crisis.org.uk/about-us/

To see our work in action please visit:

youtube.com/user/crisishomelessness

twitter.com/crisis_uk

www.facebook.com/crisis.homeless