Send Tribunal Caseworker

Job Introduction

We have an opportunity to join a well established, highly regarded Special Educational Needs and Disabilities (SEND) Central Team in Staffordshire. Our primary goal is to seek solutions to SEND mediations and appeals. 

Main Responsibility

You will:

• be part of the team and support the preparation efforts to ensure that where possible we can resolve situations where views differ.  
• provide support to the Principal Officer (Conflict Resolutions and Tribunals).
• you will collate the required information in preparation for resolving disagreements and/or in preparation for mediation.
• organise meetings associated with the tribunal hearing process within the legal timescales respond to correspondence and enquiries regarding to individual case work.

The Ideal Candidate

You'll have:

• knowledge of the tribunal system and information that tribunals require.
• be able to develop and sustain effective working relationships with staff in other agencies
• good organisational skills, including managing time, prioritising work and meeting deadlines
• the ability to problem solve and identify opportunities for improvement
• the ability to resolve conflict or tensions

You will have good supervision and support in a great working environment. We offer excellent ICT support and good opportunities for flexible working.

For further information about this role, contact Halit Hulusi halit.hulusi@staffordshire.gov.uk

About Staffordshire County Council

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too. 

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance. 

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.