Address
Form of work
SalaryBusiness Division: UKSS
Business Function / Department: Banking Services
Job Title: Administrator or Senior Administrator
Reporting to (Job Title): Team Leader
Date: 09/02/24
Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.
EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ.
Role Summary
Sitting within EQ Group's UK Shareholder Services Operations (UKSS) division, the Banking Services team provides EQ Group with operational management of banking relationships, payment and banking platforms and channels, including the governance and maintenance of bank accounts. The Banking Services team own the relationship with the banks that EQ works with and is central in providing banking services support to our internal EQ operational teams.
Day to day, a Banking Administrator / Senior Administrator is responsible for completing their assigned processes and services, ensuring that their work meets Service Level Agreements (SLA) and appropriate Quality targets. Depending on experience and capability, the role may also act as Subject Matter Expert (SME) and lead specific processes, services, or projects.
Ideally, the successful applicant should have proficiency in a range of technical processes or procedures through related training and work experience, though full on-the-job training will be provided. To assist in your development, it is expected that you will be pro-active with self-learning of concepts, systems, and techniques to develop advanced and specialised knowledge; you will also be supported directly with your own development, expectations, and welfare by your Team Leader.
Our roles are primarily office based; however, a certain amount of flexibility is provided (at management discretion) should someone need to work from home occasionally. Our office is based in Worthing and the successful applicant will be expected to work from this location.
Core Duties/Responsibilities
Understand your tasks on a detailed technical level (training will be provided).
Provide progress updates and MI to relevant parties.
Active participation in workflow, governance and improvement meetings.
Awareness of and adherence to relevant regulatory and compliance matters, e.g. GDPR.
Support for internal and external audits.
Take on board and give constructive feedback.
Skills, Capabilities and Attributes
The successful candidate will demonstrate the following experience, skills and behaviours:
Demonstrate a "governance driven" approach; ensure appropriate processes are followed.
Good verbal & written communication skills. Clear & logically presented.
Good PC skills, including Word, Excel & Outlook.
Proactive & self-motivated with a high level of attention to detail and accuracy.
Professionalism, integrity & empathy - demonstrate a consideration of clients, shareholders, and colleagues.
Commitment to Continuous Improvement (of processes and yourself).
Develop knowledge of local & relevant business-wide governance procedures and processes.
Maintain a positive attitude.
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks
