Senior Administrator

Senior Administrator - £32,000 - Birmingham (Hybrid)

Skills:

• Strong organisational skills
• Strong communication skills

In a nutshell you will:

• Ensure the seamless execution of the course schedule, assigning trainers based on their expertise and specialism.
• Act as the deputy for the Head of Delivery when required.
• Identify recruitment needs and manage the recruitment process, including trainer onboarding and offboarding.
• Collaborate with all teams and departments to enhance the Delivery function.

Responsibilities:

• Primary Point of Contact: Serve as the main point of contact in the absence of the Head of Delivery.
• Demonstrate strong decision-making and problem-solving skills to ensure all classes are covered.
• Course Timetable Management: Lead the creation and maintenance of the course timetable, ensuring alignment with organisational goals and objectives.
• Understand and adapt to regulatory, contractual, and financial considerations affecting the timetable.
• Communicate any changes impacting course delivery to relevant stakeholders and devise strategies to mitigate disruptions.
• Provide information related to course timetables, confirmations, delivery options, and the creation/distribution of course materials.
• Compliance: Work with the Head of Compliance to disseminate compliance data to the training team, ensuring adherence to regulatory standards and contractual obligations.
• Collaboration: Collaborate closely with the Head of Delivery and Curriculum Team Managers to ensure accurate and timely communication.
• Recruitment Support: Support the recruitment cycle from sourcing to onboarding new trainers.
• Digital Platform Maintenance: Keep all digital platforms up to date.
• Customer Service: Maintain a culture of exceptional customer service for the training team, addressing their needs promptly and effectively.

This role demands a proactive and organised individual who can handle multiple responsibilities effectively while maintaining high standards of service and compliance.

If you have the required skills and experience and would like to take on this exciting opportunity, please apply now for immediate consideration and interview.

For further details about the role, please get in touch on (phone number removed).

Keywords: Senior Administrator, Senior Admin, Senior Co-ordinator, Senior Delivery Co-ordinator.

BeTechnology Group Limited is acting as an Employment Agency in relation to this vacancy.