Address
Form of work
SalaryIf you're interested and passionate about working as part of a team who cares about making a difference whilst providing exceptional services to clients and candidates, then join our Medacs Global Group family.
Medacs Healthcare is proud to be playing an integral part in delivering a new Functional Assessment Services contract on behalf of the UK Department for Work and Pensions. The contract will involve the delivery of more than 3.5 million health and disability assessments nationally over a period of 5 years.
Following several years of successfully supporting the previous Health Assessment Advisory Service, Medacs is now expanding service in our existing North England focus region supporting the regional prime provider of the new service.
Medacs Healthcare now has a new opportunity for a Senior Quality and Audit Manager with specific expert knowledge of PIP and the ability to lead quality improvement initiatives and training resources for health assessment services. You will drive impactful changes with the aim of streamlining processes to maximise efficiency and effectiveness.
You will be working in a hybrid flexible manner incorporating working remotely and from Medacs Northern sites in the Bradford, Harrogate, Leeds area with regular travel including out of area where the needs of the business dictate for site visits and training.
Here's some of the key responsibilities:
- Responsible for the development and management of the internal quality strategy and training
- In-depth knowledge of PIP and PIP Auditing at a senior level
- Understanding of large-scale government contracts, specifically relating to clinical quality assurance, quality plans, MI and reporting
- Meeting with and presenting to clients, most notably at board/executive level
- Change management experience
- Attend internal and external meetings
- Liaise with key stakeholders
- Undertake comprehensive reviews of current processes, identifying gaps and improvement opportunities
- Develop, document, and continually review all operational processes
- Monitor and evaluate actions within the Quality Improvement Plan, Quality Management Plan and Continuous Improvement Plan, and ensure relevant information is communicated in a timely manner
- Ensure changes in quality standards and procedures are effectively communicated and implemented across the organisation
- Design a bespoke suite of training courses which deliver the right level of skills and knowledge to maximise employee performance
- Ensure there is an effective training programme for health assessment service staff
- Reinforce companywide document control procedures, maintaining documentation tracking and version control
- Coach employees to ensure all quality and service targets are consistently met and the highest levels of customer service are achieved
ABOUT YOU
You will have up to date knowledge of PIP as well as extensive Audit and Quality Managment experience. The successful candidate will be accustomed to producing evidence based reports, possess a management and training qualification and be looking to progress and join us at this exciting time.
WHY MEDACS
When joining you will have access to a range of benefits that we have on offer:
- Salary range 65-70k plus 10% bonus paid quarterly
- 25 days annual leave rising to 30 days with length of service plus public holidays and your birthday off
- Paid volunteering day
- Company pension and life assurance
- Wellbeing support through an Employee Assistance Programme
- Reward and recognition awards
- Hybrid working
ABOUT US
MGG have operations across the United Kingdom, Ireland, Middle East, India, Australia, and New Zealand.
The MGG family is welcoming, innovative, and empowering. Some of our staff have been with MGG for over 20 years who have a wealth of knowledge and experience to share with those who are new to the healthcare recruitment sector. We believe that if we treat our own people well, our clients and candidates will receive the best possible service from our people.
To ensure you have the best experience with us, please let us know if we can make any adjustments to our application or interview process and feel free to note in your application which pronouns you use. We are proud to be a Disability Confident Employer. Therefore, we strongly encourage applications from candidates with a disability and commit to interview these candidates if their application meets the minimum criteria for the role - just tell us when applying.
To ensure you have the best experience with us, please let us know if we can make any adjustments to our application or interview process and feel free to note in your application which pronouns you use.
We consider ourselves to be an equitable employer which celebrates diversity and encourages inclusion. Our ongoing commitments to Equality, Equity, Diversity, and Inclusion means we recognise candidates may want to anonymise their cv during the application process, if you wish to do this, you are welcome to do so.
RSS Global is a portfolio of brands specialising in staffing and workforce solutions in the UK, Ireland and Asia Pacific. Our brands include Blue Arrow, Career Teachers, Chadwick Nott, Global Medics, Litmus, Medacs Healthcare and Tate.
Please see our privacy notice and note all data processing will be in line with our privacy notice that you can view by clicking here https://www.rssglobal.com/privacy-policy/
