Senior Av Technician

King’s College London is an internationally renowned university delivering exceptional education and world-leading research. We are dedicated to driving positive and sustainable change in society and realising our vision of making the world a better place. We host more than 33,000 students from over 190 countries around the world. King’s AV Services is recruiting a Senior Audio-Visual Technician to work within a dedicated AV team, supporting a wide range of AV and IT user-facing systems to deliver teaching and lectures as well as both internal and external events. We offer a generous pay and benefits package, which includes season ticket loans, bike to work scheme, on-site gyms and 30 days annual leave, and University closure days at Christmas. In addition, King’s has recently started My King’s Discounts, which enables staff to save money on purchases a wide variety of retail outlets. We are looking for a self-motivated individual with excellent customer service and technical skills who will deliver a first-class user experience for staff, students, and visitors via in-person support, telephone calls, email, and Microsoft Teams.  The role will be primarily based at our Campus on The Strand, in Bush House. You will provide support to our lecture theatres, classrooms, meeting rooms and other spaces. Your daily duties will include supporting users and maintaining devices including Crestron control systems, PCs, data projectors, PA systems, smart boards, visualisers, lecture capture, and other AV equipment.  Other responsibilities include managing AV bookings, ensuring that the required AV equipment is available and functioning in the rooms or delivered as required for lectures, functions, and events; using remote tools to monitor and assist users; audio and video recording of lectures and events; and Microsoft Teams support for hybrid meetings and HyFlex teaching.  As a senior technician you will be the technical and customer escalation point for junior team members, help to identify service improvements, shape our AV standards, and be able to work independently or under the supervision of the AV Supervisor. You will have proven technical experience in an AV specialism with a good understanding of the underlying theory. You will take the initiative in arranging and supporting live events, video production requests, and maintenance issues. This post will be offered on an indefinite contract. This is a full-time post – 100% full time equivalent. Contact details: Scott Bacon. scott.bacon@kcl.ac.uk Closing date: 23 January 2024.