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Form of work
SalarySenior Business Administrator - Temporary Contract - Belfast City Centre
Main purpose of job:
To report to the Business Support Officer, having day to day responsibility for the management, training and development and allocation of the workload of assigned business administration staff and to ensure that high standards of service delivery are maintained through their motivation and management.
To provide a comprehensive administrative role for the service, including providing support for new and evolving areas of work and to meet service and unit objectives.
To undertake all duties of the post in accordance with agreed time and quality targets.
To fully participate in the council’s performance management framework.
To represent the Business Coordinator in the post-holder’s sphere of responsibility when required.
Summary of responsibilities and personal duties:
1.To provide a comprehensive administrative role for the Environmental Health Service as required and in particular:
•To maintain any required records or databases using manual or computerised systems as appropriate.
•To issue accounts to various bodies for work carried out by the Environmental Health Service and to be responsible for the safe receipt of all monies.
•To issue licences, forms, letters, promotional leaflets and literature as necessary.
•To administer grants and payments as required.
•To deal with complaints, enquiries and requests for service (including processing Freedom of Information requests, corporate complaints and complaints from Elected Members) in line with policies and procedures.
2.To support the general administrative functions within the service such as the council’s flexi system, annual leave, sickness absence and requisitions.
3.To undertake the administrative duties in relation to the enforcement function including notices, formal cautions, summonses and maintain legal correspondence.
4.To provide end-to-end administration for new and evolving areas of work and to meet service and unit objectives (such as supporting partnership working; arranging meetings and workshops; minute taking; workshop write-up; follow-up actions and other relevant duties), and providing support through research and analysis for new initiatives and projects as directed by the Business Support Officer.
5.To be responsible for the daily management of business administration staff assigned to the post holder’s area of work and to allocate work, check outputs and to ensure that deadlines are adhered to.
6.To assist the Business Support Officer in assessing training needs within the unit and support with the training of staff.
Essential criteria
Experience
Applicants must, as at the closing date, be able to demonstrate by providing personal and specific examples, at least one year’s relevant experience in the following areas:
(a)the upkeep and manipulation of databases and other computerised systems;
(b)dealing with and resolving of customer complaints and enquiries; and
(c)managing staff on a daily basis as part of day-to-day duties, including delegation of tasks and coordinating staff development.
Full Job description available
Other Information:
Location: Adelaide Street Belfast
Hours: 37hrs per week 8.30-5.00pm
Salary: £14.44 -£16.18 per hour
Start Date: 22nd April to end of June (possible extension to contract)
Closing Date: 18.4.24 at 2.00pm
If you are interested in this opportunity, please send an up-to-date CV via the link provided or contact Task Recruitment and speak to one of our consultants who would be happy to discuss this vacancy with you.
Task Recruitment is acting as an Employment Agency in relation to this vacancy. We are an equal opportunities employer. We welcome applications from all suitably qualified persons.
