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Form of workWe are currently seeking a Senior Business Intelligence Officer to join us on a full-time, permanent basis.
In this challenging yet fulfilling role, you’ll have the chance to act as a catalyst for positive change, allowing us to improve our efficiency and continue our transformative work.
By developing a career in the charity sector, you’ll discover a superb benefits package that is complimented by the knowledge that your expertise will enable us to support more women to rebuild their lives and get back on their feet. So, if you want to catalyse a fairer, better world, then apply today.
As a Senior Business Intelligence Officer, you will support our charity from a BI perspective, enhancing our culture and ways of working.
Specifically, you will develop, manage and produce a Performance Management Framework whilst helping us form a structured, evidence-based culture. You will produce insights to drive improvements to our performance, offering Business Intelligence and KPI reports and dashboards.
You will also advise and support the Executive and Management teams, working with the Head of IT and colleagues to focus on key Business Intelligence areas as efficiently as possible.
- Developing data models and reports using PowerBI
- Lead on benchmarking
- Manage the development and delivery of BI reporting and dashboards
- Generate summaries and specific dashboards for operational data
- Align, synthesise and augment performance analytics
- Assist in developing our data management strategy
- Manage the relationship with external BI providers
To be considered as a Senior Business Intelligence Officer, you will need:
- Experience of leading change in an IT environment
- Experience of building performance management and KPI frameworks
- The ability to develop effective partnerships both internally and externally
- Proven ability to develop, implement and manage strategies and plans aligned to key business objectives
- Project management skills
- A degree (or equivalent) in IT or a data-related field
Candidates interested in applying should attach a cover letter outlining how they meet the essential criteria specified in the job ad and person specification as well as how they think they meet Housing for Women’s EPIC values.
Housing for Women is a registered charity and independent housing association. We champion female empowerment by providing and promoting affordable homes for women and gender-specific support services. Since 1934, we have been working to build a more equal society for women, a world where everyone has a safe roof over their head regardless of circumstance, where violence against women is no longer tolerated.
Overall Aim
To develop, manage and produce a Performance Management Framework including Business Intelligence and Key Performance Indicator (KPI’s) reports and dashboards to help Housing for Women develop a structured, evidence base culture and produce insights to drive improved performance.
The Senior Business Intelligence Officer is directly responsible for producing KPI’s and Business Intelligence. They will advise and support the executive and management teams.
Key Responsibilities
- Work with the Head of IT and colleagues in Joint Management Team to focus on key Business Intelligence areas, prioritising effort where potential return and impact is greatest.
- Develop data models and reports using PowerBi to increase the efficiency of the KPI process and support the internal data governance of the organisation.
- Lead on benchmarking returns with HouseMark and BM320 and analysis of those returns once complete.
- Manage the development and delivery of Business Intelligence reporting and dashboard projects, ensuring the quality of work meets the needs of internal customers and that Housing for Women have a viable Performance Management Framework that is evidence based and remains current and comprehensive.
- Generate summary and specified dashboards which represent operational data in brief and intelligible format, suitable for the target audience, which includes executive leadership, department managers and board of directors and external audiences including key partners and regulatory bodies.
- Align, synthesise, and augment performance analytics from multiple data, evidence, research and feedback sources, ensuring outputs are shared in the most accessible and impactful way.
- Assist in developing a data management strategy for the organisation.
- Develop and manage strong relationships with internal stakeholders to help them understand and make best use of the Business Intelligence that is delivered.
- Manage strong day to day relationships with external Business Intelligence agencies, delivering to key objectives and priorities in order to maximise effectiveness and value for money.
- Ensure that all Business Intelligence is made available on H4W’s intranet as required.
- Ensure that information governance and security are considered appropriately.
- Be familiar with and adhere to all relevant Housing for Women policies and procedures at all times.
- Any other duties as reasonably required in line with skills, knowledge, and experience to contribute to Housing for Women’s wider success.
Other Duties
- To act in accordance with the aims of Housing for Women.
- Attend meetings, conferences, courses and training sessions as required
- To undertake other duties reasonably expected of the post
- To attend occasional evening and weekend meetings and events.
Please also be aware of and follow Housing for Women’s policies and procedures, with particular attention to health and safety, data protection, equality and diversity and customer service excellence. To further your development and knowledge you will be expected to attend training as necessary.
Housing for Women reserves the right to amend this role profile as necessary, after consultation with the post holder, to reflect changes in or to the role.
Role Experience, Knowledge and Skills Profile
Essential
Desirable
Experience, Knowledge and Skills
Qualified to degree level in IT or data related field
Leading Change in an IT environment
Proven ability to develop, implement and manage strategies and plans aligned to key business objectives
Proven ability to develop effective partnership working internally and externally
Proven ability to develop a data models and reports using Microsoft PowerBi Apps
Experience of building performance management and KPI frameworks
Proven ability to use and manage complex IT systems
Proven ability to think effectively and identify ways to improve processes
Proven ability to manage a diverse workload and work to deadlines
Proven ability to manage projects and determine priorities
Excellent communication skills with the ability to explain complex solutions in simple terms verbally and in writing.
ITIL Certificate
Prince 2
GDPR Certification
Personal style and behaviour
A Positive ‘can do’ attitude and a commitment to a high standard of service delivery
An understanding of and commitment to team working
Commitment to equal opportunities and diversity
Able to work outside of normal office hours
Other requirements
