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SalarySenior Claims Adjuster – Marine (Cargo & Specie)
Location: London
Contract Type: Permanent
Work Pattern: Full Time and Hybrid – 3 days in the office
About The Role
Our corporate purpose in Claims is to provide ‘continuity in an uncertain world’. We provide this for our clients and the business through the consistent delivery of our Claims Philosophy – a service you can TRUST.
TRUST represents our 5 service commitments – Transparency, Responsiveness, Understanding, Solution-driven and Technical expertise – which our clients can rely on as our team ‘live and breathe’ them on a daily basis.
In this role you will be responsible for the proactive handling of claims within authority for Cargo and Specie Classes, and you will provide consistent delivery of a TRUSTed, first-class claims experience to clients, brokers and internal stakeholders.
TRUST represents our 5 service commitments – Transparency, Responsiveness, Understanding, Solution-driven and Technical expertise – which our clients can rely on as our team ‘live and breathe’ them on a daily basis.
In this role you will be responsible for the proactive handling of claims within authority for Cargo and Specie Classes, and you will provide consistent delivery of a TRUSTed, first-class claims experience to clients, brokers and internal stakeholders.
What You’ll Spend Your Time Doing
- Dynamically handle claims arising from responsible line of business from FNOL to settlement, with due consideration of subrogation/contribution where appropriate
- Ensure all claims handling responsibilities adhere to procedures, controls and Lloyd’s/FCA/PRA/J-SOX regulatory requirements
- Proactively monitor claims to ensure early ‘best estimate’ reserves are in place, valid claims are settled promptly with a tight control of costs throughout lifecycle
- Assist Claims Management to provide Claims thought leadership and ‘lead indicator’ insights, using knowledge and analysis of claims data, to facilitate better business decisions
- Proactively achieve required claims team strategic objectives and participate in business modernization to transform current claims proposition towards our vision for a TRUSTed, market-leading claims service proposition
- Work together with responsible underwriters to create a compelling proposition to attract and retain desired business and provide support to our client partners
You’re Going To Enjoy This Job If You…
- Like providing specialist knowledge to clients to inform better business decisions and help prevent and mitigate losses
- Thrive when building and strengthening relationships with peers, brokers and service providers in the market
- Participate in and promote a respectful culture of open communication, collaboration, dynamic claims adjustment and continuous improvement
What We Need From You
- Extensive experience in handling Marine, Cargo and / or Specie claims
- Strong relationships with relevant experts, brokers and co-insurers
- CII or similar professional qualification,, or willingness to work towards
- Firm understanding of key principles and practises of the London Market
- London Market Claims System & Microsoft Office Knowledge, ECF, Excel
- Willingness to travel and attend client events
We are stronger together because of our common interests and rich differences. You may be the strength we didn’t know we needed. Believe in yourself, and click apply today!
What Can You Expect From Us?
- Competitive Base Salary
- Performance Related Discretionary Bonus
- Holiday: 28 days core annual leave, and you can buy up to 5 days
- Pension: A minimum 2% employee contribution plus 7% MS Amlin contribution (9%) up to a maximum of 5% employee contribution plus 13% MS Amlin contribution (18%)
- Private Medical: cover for yourself. Family members/dependants can be added
- Flex Fund: £1,000 (pro-rated based on start date) to spend on flexible benefits
- Life Assurance: 10 x annualised base salary
Each one of us is unique because of our backgrounds, what we have learned so far and how we express that. Establishing an inclusive attitude helps us, organisationally, to ‘think outside the box’ because it calls on that diverse range of ideas, perspectives and lived experiences.
We commit to continuing our work towards a more diverse and inclusive future by recognising that our business, our teams and every colleague has a part to play in driving the positive change we all want to see.
Our values demonstrate our commitment to providing an environment in which each and every colleague is respected for who they are and what they can contribute to the business, regardless of nationality, race, ethnicity, religion/faith, sexual orientation, gender identity, gender expression, disability, socio-economic background, sex or age.
We commit to continuing our work towards a more diverse and inclusive future by recognising that our business, our teams and every colleague has a part to play in driving the positive change we all want to see.
Our values demonstrate our commitment to providing an environment in which each and every colleague is respected for who they are and what they can contribute to the business, regardless of nationality, race, ethnicity, religion/faith, sexual orientation, gender identity, gender expression, disability, socio-economic background, sex or age.
About Us
MS Amlin is a group of leading global (re)insurance companies, and we are part of the global top-10 non-life insurance group MS&AD. We operate through four legal entities operating in the Lloyd’s, Continental European, US and Bermudian global (re)insurance markets.
This role sits within our Lloyd’s business.
Our Lloyd’s business writes a diverse (re)insurance portfolio, and specialises in providing insurance coverage to commercial businesses and offering reinsurance protection to other insurance companies around the world. We operate from our offices in the heart of London’s (re)insurance district and from our market hubs in Asia and the Middle East.
We work in partnership with our brokers and clients to provide proactive risk solutions and support across a broad range of trades and industries. We operate through our Lloyd’s Syndicate 2001, and we can trace our roots in the insurance market, back over 100 years.
We work in partnership with our brokers and clients to provide proactive risk solutions and support across a broad range of trades and industries. We operate through our Lloyd’s Syndicate 2001, and we can trace our roots in the insurance market, back over 100 years.
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