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SalaryJob Description
Senior Clerical Assistant, Blairgowrie PKC11901
£14,302 - £15,113 (21.6 hours/week)
Area Office, 46 Leslie Street, Blairgowrie PH10 6AW
This part-time, permanent position within the North Locality Housing office is extremely busy and varied. The Senior Clerical Assistant is the first point of contact for customers both internal and external accessing our service through provision of reception services and answering telephone calls, managing generic email inbox etc. You will provide administrative support within the locality housing team in relation to managing appointments, preparing documents, updating systems etc. This role places a strong focus on customer service. This is an exciting opportunity for a dynamic individual who has a flair for customer service, to provide administrative support for housing staff within the locality housing team in Blairgowrie. If you have an interest in housing this is an excellent development opportunity.
Working days within this role will be Monday, Thursday and Friday each week.
You must be an organised and structured individual, capable of prioritisation and working to tight deadlines, whilst being able to react as situations arise. You must have a commitment to providing a high standard of customer service, communicating well both verbally and in writing with an empathetic and non-judgemental approach. You must be competent in the use of all Microsoft packages, but specifically Word, Outlook and Excel and be digitally competent and comfortable in learning new systems. You must be able to work well within a team environment, but also using your own initiative and seek solutions to problems. You must be able to appropriately apply confidentiality when using and sharing information and have an awareness of the relevant legislation. You must have a full driving licence and access to a vehicle as on occasion you may be required to work from different locations. You must be comfortable and confident in handling cash as there is a requirement to reconcile petty cash. You must be able to evaluate the significance and urgency of information received and take appropriate action. You must be friendly, outgoing and approachable, good at multi-tasking and a committed team player who can work well within a large team and be open to others thoughts and opinions.
The Individual
There are no entry qualifications required but there will be an expectation to work towards Chartered Institute of Housing Level 2 or other qualifications and training associated with the role.
For further information about the post, please contact Carrie Clark 01738 459675.
When completing your application for this post, please ensure you provide current contact details (including e-mail addresses) for two referees, one should be your present or most recent employer. However, if you are an existing employee of Perth & Kinross Council, you are only required to provide reference details for your current employer.
At PKC our values and behaviours influence our work and support us in the delivery of the Perth and Kinross Offer. In your application, and should you be invited to interview, you will be asked to describe situations that support the criteria required in the role and which also demonstrate our values and behaviours. Find out more about PKC and you could soon be joining our team!
Please APPLY ONLINE. Facilities are available at all public libraries in Perth and Kinross. If you have a disability and require reasonable adjustments, please call 01738 475555 to discuss.
As part of our safer recruitment measures, any offer of employment will be subject to the successful completion of mandatory checks including eligibility to work in the UK, Disclosure Scotland or PVG, qualifications, references, and fitness to undertake the post. This may also include an Overseas Criminal Records Check if you have spent time living overseas.
Some jobs may have been traditionally carried out predominately by one gender, but we would encourage you to apply if you meet the requirements, irrespective of your gender.
A healthy work life balance is important to Perth & Kinross Council and we provide supportive management and flexible working arrangements to help you achieve a healthy work life balance. You will have access to training and support for continued professional development.
Perth & Kinross Council welcomes applications from former armed forces personnel/reservists. Many of the skills picked up during your military career could be transferred directly into a role with local government.
What we can do for you
If you are successful in a role with Perth & Kinross Council, you will have access to a range of benefits to help your physical, mental and financial wellbeing.
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