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SalarySenior Client Relationship Manager:Are you a client focused pensions specialist looking to take the next step in your career? Are you currently involved in the management of client development within a the pensions industry and seeking an exciting new challenge? If so, then look no further!We are currently partnered with leading independent UK consultancy who are actively growing their Pensions team and have opened up the need for a Senior Relationship Manager to join their ranks. The primary focus of the Client Relationship Management team is to lead, develop and maintain strong working relationships with a portfolio of clients, communicating with them regularly by providing guidance and support and ensuring delivery and client satisfaction of all the administration services.Criteria: It is essential that you have significant pensions experience. If you do not have this, please do not apply.In this role, general responsibilities will include:
- Ability to lead on complex or administration only clients; being responsible for managing and leading the relationship at a senior level and providing pensions consultancy support and technical guidance where appropriate.
- Using experience and expertise, be a sounding board for a portfolio of clients and make recommendations on administration matters to trustee boards.
- Support client development where Barnett Waddingham has the skills and experience to further assist clients.
- Working with a Project Manager as appropriate, oversee large, complex client projects (which may include projects outside of your own client base) and new business implementations, as required. Bring together internal "cross function" client teams to deliver projects and services on time and within budget.
- A confident presenter who will attend (and may host) client meetings, present administration and other reports and be able to articulate and communicate complex and difficult messages clearly and consistently.
- Act as a mentor to more junior colleagues, working with them to develop their skills and acting as a role model. Maybe required to take on line manager responsibilities.
If you feel that this could be the role for you, please apply with a copy of your CV and if there is an alignment, one of the team will be in touch to discuss further!
