Senior Communications Manager

Senior Communications Manager

£41,550 - £46,332 + London weighting of £4,582 if applicable

Location: Central London with some Flexible Working

Joining us as our Senior Communications Manager means you’ll be playing a crucial role in how we communicate with our colleagues and the children and families with whom we work as an organisation as part of the wider family justice system. Working closely with the Deputy Head of Communications and Head of Communications, you will use your professional communication experience to help us plan effective communication campaigns and deliver well-targeted messages clearly and concisely. It’s interesting and rewarding work as you’ll be able to help us measure the direct impact of our communication on those who work directly with some very vulnerable children and young people. With up to three direct reports, your role will involve both internal and external communications. This includes developing our events and engagement work and supporting the implementation of our new communication and reputation strategy.

Whilst this role is part of a team that works flexibly and remotely, your location doesn’t always have to be a critical consideration. However, there will be regular travel to our offices in Central London to attend team meetings or specific project needs.

Let us tell you a bit more about the role…

As the Senior Communications Manager, you will lead the development of our internal communications strategy – an absolutely vital component of our organisational ambition to provide an exceptional experience to every child, everywhere, and every time. You will also play a part in helping us to manage our external communication including digital channels such as our website and our social media platforms – as a small team, we all tend to work together across multiple channels to deliver our campaigns. This includes helping us respond to media enquiries and placing proactive stories about our work in the trade and national Press. You will also be part of our rotation system to help us handle occasional out-of-hours press queries.

Leadership and Development:

• You will use your previous people management experience to provide effective line management and leadership to some of our communications officers.
• You will be able to bring a balance of professional challenge and support, foster a culture of accountability and excellence within the team, embrace a coaching and role-modelling approach to drive team and individual development, and be the driving force behind a culture of continuous learning.
• Candidates should hold a degree or equivalent qualification in addition to relevant professional communications credentials.
• Your track record should demonstrate proficiency across a range of communication disciplines such as digital, media and internal communications.
• Experience in developing external communication strategies, evaluation methods, and leading digital communication initiatives, particularly in social media, website management, and branding, is highly desirable.

It’s a role with a broad remit and a real opportunity to make a big difference.

If there is something else you would like to know or if you have any questions about the role please contact Andrew Lamberti at Andrew.Lamberti@cafcass.gov.uk if your query is about the recruitment process or is HR-related you can contact  either  Priya Kadara atPriya.Kadara@cafcass.gov.uk or Smita Haried at smita.haried@cafcass.gov.uk from our HR Resourcing team.

Closing date: 12 May 2024.