Key Accountabilities:
- Accountable to the Lead Configuration Manager for the successful delivery of a Configuration Management Service through-life.
- Implementing CM strategy.
- Drive quality into Change Request submissions.
- Assess the impact of change accumulation, especially to safety/risk/budget/deadline/regulations is captured and communicated.
- Maintain a full understanding of LC22, its component parts and associated LCs.
- Maintain and promote high personal standards in environment, safety, health, security and quality and be a great team player.
Key Responsibilities:
- Where applicable, maintain a CM oversight of Projects that are to be delivered.
- Work with the associated Project CM personnel to ensure through life CM aspects are understood, captured and delivered.
- Engage with the appropriate Project personnel.
- Manage change control procedure(s) and demonstrate adherence through status accounting.
- Undertake an assessment of change requests, providing technical support, and provide feedback on the impact of the change to all relevant stakeholders.
- Support and contribute to the wider information and knowledge management community and identify synergy opportunities.
- Drive standardisation across all CB.
- Educate the user community on the purpose and value of CM.
- Enhance the reputation of CM improving the user experience and identify opportunities to improve the level of service - this includes managing customers.
- Prepare input to business requests, monitor progress and manage outputs that demonstrate value for money.
- Prepare input to budgets.
- Contribute to wider Central CM Service learning.
What you'll need:
- Experience in Configuration Management or relevant experience within a process change environment
- Stakeholder Engagement & Management experience
- Strong negotiation skills
- CM2 or ITIL Qualifications would be beneficial