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Location
About the job
Job summary
This is an exciting opportunity in the Digital and Technology directorate for an enthusiastic Senior DevOps Engineer with great leadership and technical skills who can support and develop Companies House core imaging systems. You will be customer and service focused with particular attention on service availability, problems solving and root cause analysis.
We promote a “team first” approach with everyone pulling together to achieve best results. You will join a large, diverse team of engineers with a broad range of skills and domain knowledge.
The team support and develop a number of Companies House internal customer facing services, and associated backend processing systems, as well as external facing bulk data products including; Scan upon Demand, Document Processing, CH (Companies House) Informix Estate, Image Retrieval System and the Online Integration System. These systems allow customers to search and update the company register.
Our team are working in a flexible hybrid approach, combining both home and office-based working. Remote contracts will only be offered to successful candidates who are not a commutable distance to our Cardiff, Belfast or Edinburgh offices. If you are located at a reasonable distance to one our offices, you will receive a hybrid contract aligned to one of our offices.
We offer an excellent benefits package that includes a generous 30 days annual leave plus 8 bank holidays and 1 privilege day, flexitime with no core hours and enrolment into the Civil Service Pension Scheme with a contribution rate averaging 28%. To find out more about what a great place Companies House is to work visit Companies House
Job description
We are proud to have hit our availability target of 99.5% over the last 5 years and you will be working in a team that will assist us to continue to meet this target across our new and current systems. The team carry out maintenance, upgrades, automation and service improvements in order to provide a high capacity, secure and resilient IT Service capable of exceeding performance targets.
The estate has been recently migrated to the AWS cloud and we are in the middle of a huge Transformation project to align our services with our new powers under the Economic Crime and Corporate Transparency Bill. We are looking for people with proven DevOps automation and monitoring skills and a willingness to learn new technologies and develop your career working on large and small projects alongside developers, analysts and testers delivering change to our existing and new services.
You will be part of the IT Services Digital team in a time of great change and play an integral part in the way that Companies House systems are developed in the future.
Come and help us as drive our digital services and culture.
Person specification
You, and the team, will be responsible for maintenance, upgrades, automation, and service improvements, resolving ServiceNow Incident issues and finding root causes of problems. You will contribute to the development of projects to improve the range and quality of digital services available to the customer and take an active part in the transformation of our services and smarter ways of working.
** You will also be expected to participate in the on-call rota for your section in line with the current on call agreement to ensure our services remain operational at all times. This on-call element covers 24/7/365 and is an essential requirement of the role.
We're looking for the following experience and technical skills, which will be assessed at sift and at interview. Please use the bullet points below when writing your personal statement (including any reference to the technologies listed).
Experience
- Incident/Problem resolution and root cause analysis
- Problem resolution via coding and scripting
- Adhoc reporting and data management.
- System software build and release - Automation of manual processes, including code deployment and environment provisioning.
- Performance monitoring / alerting / tuning
- Potential development of problem fixes or minor change requests
- Coach and support colleagues in non-functional requirements, ensuring availability, security, capacity, and performance for the services.
- Engage in continuous improvement activities by working collaboratively within and outside of the team
- Mentoring and leading less experienced members of the team
Technical Skills
This role requires experience in Unix/Linux, particularly shell scripting, and log investigation. If you have experience in any of the following technologies, we would like talk to you:
- Informix DB
- Oracle Tuxedo
- Demonstrable experience of Unix/Linux in a support or development environment
- Demonstrable experience of database querying using SQL
- Demonstrable experience of DevOps and associated technologies – Continuous Delivery methods and techniques, including agile scrum experience
- Demonstrable experience of supporting infrastructure in the cloud
We also use the following technologies
- AWS, Terraform, Concourse, Ansible, GIT.
- Experience in similar technologies will be considered.
About us
Companies House is an executive agency, sponsored by the Department for Business and Trade. We drive confidence in the economy by creating a transparent and accountable business environment. Use of our data informs business and consumer decisions, supports growth and helps disrupt economic crime.
Companies House is an award-winning employer, building brilliant services on cutting edge technology. You’ll join our teams at a time of transformation and you will be a part of shaping the future of our department. We use Agile methodologies and promote a culture of continuous improvement.
Our aim is to be the best registry in the world achieved through brilliant people working on brilliant systems delivering brilliant services. We are currently delivering an organisation wide transformation programme focussing on a complete redesign of our digital services, target operating model and culture. This change will need different skills, capabilities and mindset where adaptable, bold and curious behaviours are the norm and empowerment is encouraged and utilised.
Companies House values its people, their contributions and has created a real sense of community where people seek to create strong connections. Our commitment to learning and development is exceptional, and we believe passionately in the employee experience with is prevalent through the engagement, wellbeing and development strategies which have resulted in Platinum Investors in People and MIND index awards.
Behaviours
We'll assess you against these behaviours during the selection process:
- Delivering at Pace
- Managing a Quality Service
- Changing and Improving
- Working Together
Benefits
Please note that the minimum salary does not reflect the 2023/24 pay deal and we are therefore expecting this to increase in the near future.
We believe that our success is driven by the well-being and satisfaction of our team members at all levels of the organisation. At Companies House we’re committed to providing a comprehensive benefits package that goes beyond the ordinary, ensuring your career journey with us is not only fulfilling, but also rewarding. We pride ourselves on offering a quality work-life balance with our employee wellbeing being central to our working practices.
Head to Our benefits - Working for us - Recruitment (companieshouse.gov.uk) to find out more about the fantastic benefits package we have at Companies House.
We celebrate diversity...
As an equal opportunity employer, we celebrate diversity, being committed to ensuring we’re representative of the citizens we serve and creating an inclusive environment. Everyone in Companies House brings something different, and so will you. To fulfil our commitment to recruiting and attracting diverse talent we welcome applications from underrepresented groups. We also welcome applications from Welsh speakers.
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.
Where will you be working?
We are currently using a hybrid approach to the way we work. The majority of our digital teams are based in our Cardiff head office. Remote/homeworking contracts will only be offered to successful candidates who are not within a commutable distance to our Cardiff office. If you are located within a commutable distance to one our offices, you will receive a hybrid contract.
We're currently exploring options for new office space in the Cardiff and surrounding areas as we're due to be moving from our current building - join us on this journey where we can support you in your career and professional growth. Details are still being confirmed about our new building and we're keeping all our colleagues updated.
Things you need to know
Selection process details
In your application form we’d like you to:
- Tell us about your employment history, including any key responsibilities and achievements.
- Write a personal statement of 1250 words where you demonstrate how you meet the skills required for this role, referencing the experience, technical skills and tech stack detailed in the person specification.
At sift candidates will be assessed against experience as well as the behaviours listed in the advert and are asked to supply work history/personal statement and reference any transferable skills using the job description for reference. Your personal statement should reference the bullet points listed in the person specification (experience, technical skills and technologies).
At interview candidates will be assessed against the behaviours listed in the advert and we will use Success Profiles Behaviours and Strengths.
We’re committed to being diverse and inclusive, so please make your application anonymous by removing all identifying personal information (such as names and dates) from your employment history and personal statement.
We understand that you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, and original and doesn’t include ideas or work that isn’t your own. This is so that your application is authentically and credibly your own.
What will the process look like?
- We will sift applications and then invite successful candidates from the sift stage to attend a virtual interview.
Read more information and guidance about Applying for Your New Job.
Companies House uses a blended interview technique, allowing us to find out more about you. We use the Success Profile framework and may include Strength based questions in the interview.
Our recruitment process is underpinned by the principle of recruitment based on fair and open competition with decisions made on the basis of merit, as outlined in the Civil Service Commissioners’ Recruitment Principles.
Successful candidates must pass a Baseline Personnel Security Standard (BPSS) check before they can be appointed.
BPSS is an entry level security check. It uses the Police National Computer (PNC) to make sure a candidate has no convictions. The check returns evidence of any current criminal record and un-spent convictions under the Rehabilitation of Offenders Act 1974.
Successful candidates must meet the security requirements for Security Check (SC) before they can be appointed.
To gain SC clearance you will normally need to have been a UK resident for a minimum of 5 years and will need to successfully complete all stages of the vetting process. More information can be found at National security vetting: clearance levels - GOV.UK (www.gov.uk)
Nationality statement
Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules. If you're applying for a role requiring security clearance, please be aware that foreign or dual nationality is not an automatic bar. However certain posts may have restrictions which could affect those who do not have sole British nationality or who have personal connections with certain countries outside the UK.
Feedback will only be provided if you attend an interview or assessment.
Security
See our vetting charter (opens in a new window).
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
Recruitment team
Further information
Selection for appointment to the Civil Service is on merit, on the basis of fair and open competition, as outlined in the Civil Service Commission’s Recruitment Principles. In accordance with the Civil Service Commissioners’ Recruitment Principles, our recruitment and selection processes are underpinned by the requirement of appointment on the basis of merit by fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should contact infopoint@companieshouse.gov.uk in the first instance. If you are not satisfied with the response you receive you can contact the Civil Service Commission .
info@csc.gov.uk
Civil Service Commission, Room G/8, 1 Horse Guards Road SW1A 2HQ
