Senior Electoral Services Officer | Islington Council

We are recruiting for a fantastic permanent opportunity in the small but busy, high-profile team of Electoral Services.
The team ensures that all residents in Islington are registered to vote and organise all elections in the borough. This is achieved through excellent customer service and the delivery of key activities which are designed to meet the needs of our customers. Working as part of a friendly and well respected team, your role will be varied and rewarding.
The successful candidate will assist the Electoral Registration Officer in the maintenance of a complete and accurate Register of Electors under the Individual Electoral Registration system and you will assist the Returning Officer in the organisation and management of all elections and referendums in the borough.
As an electoral administrator you will provide highly competent administrative support to the service covering all aspects of its work including maintaining the register of electors, Electoral Registration office portal, absent votes list and monthly alterations lists, organising and supporting data mining activity, meeting all statutory deadlines of the election timetable and many other aspects of our work including some outreach work to encourage elector registration and participation.
You will have proven quick and accurate data entry skills and will update the Xpress electoral software system, an understanding of which would be an advantage but not essential. You will have excellent customer service skills and will deal with customers by telephone, email and face-to-face and have the ability to work as part of a team.
Your normal working hours are 35 hours per week but you must also have the ability to respond to pressure during peak times and are expected to work additional hours and occasional weekends at the busiest periods mainly in the weeks leading up to elections.
Closing date: Sunday 18th February 2024 at 23:59
Interviews: To be confirmed
To provide high-level assistance and administrative support to the Electoral Registration Officer (ERO) in the preparation, compilation and maintenance of a complete and accurate Register of Electors.
To provide high-level assistance and administrative support to the Returning Officer (RO) in the organisation and good conduct of all elections and referendums in the Borough.
To play an integral role in ensuring the Service meets The Electoral Commission’s Performance Standards for ERO’s and RO’s.
To deal with the public on a daily basis in a way that promotes the section and its services in accordance with the Councils corporate policies.
• Working with the Head of Electoral Services to assist with and support the preparation of the annual voter registration campaigns and revised Register of Electors.
• Working with the Head of Electoral Services to assist with and support the organisation and conduct of all elections for which the borough is responsible.
• Undertaking senior administrative duties relating to statutory electoral duties which are the responsibility of the Electoral Registration Officer, Returning Officer and the Council and providing administrative support to the Electoral Services Manager.
• To work in partnership with other council departments to gain access to other council held records in order to both maximise the numbers and accuracy of the register of electors as per Section 35 of the Representation of the People Regs 2001.
• To lead on and promote the registration of the list of Special Category electors including all service voters, overseas electors, declaration electors and those who fall within the anonymous registration criteria.
• To deal with the public on a daily basis in a way that promotes the section and its services in accordance with the Councils vision and values.
• Dealing with enquiries from members of the public, Councillors and staff from other sections / departments both in person at the public reception and by the telephone including answering basic written enquiries addressed to the section.
• To undertake extensive data entry duties using the Election Management System, other council held records and word processing and other relevant software packages.
• To ensure all requests for copies of the Register of Electors and any other statutory publications are within date and filed.
• On behalf of the Section, to publish and distribute data copies of the monthly list of alterations during the rolling registration periods including all additions, deletions and amendments.
• To organise the production and posting of various letters/emails/queries as required under Individual Electoral Registration.
• To sort, scan and input of data from returned HEFs and ITRs and send out reminders and queries resulting from these returns.
• To sort, scan and input of data from applications related to the production of the Postal Voters Lists, Proxy Voters Lists and Postal Proxy Voters Lists and associated stationery and the coding of the relevant applications.
• Monitoring and ordering of stationery and equipment necessary to produce the register and to run elections in accordance with the Councils procurement processes.
• Responsible for the processing on invoices on the Alusta (or any other internal council).
• To assist in maintaining compliance with the provisions of the General Data Protection Regulation (GDPR) so far as it relates to the post holder’s activities and of those persons under their supervision at any time.
• To organise the distribution of the paper copies of the Register of Electors (including Monthly Alterations Lists) to all those entitled to receive copies in accordance with legislation.
• To support and assist in any out-reach work or specific projects undertaken by the service or the council to promote electoral registration or participation in elections.
• Working with the Project lead from Childrens Services to lead on the administrative organisation of the Youth Council elections.
• To undertake other duties commensurate to the grade of the post.
This advert closes on Sunday 18 Feb 2024

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