Senior Housing Options Caseworker

JOB TITLE Senior Housing Options Caseworker
POST NUMBER 009498
WEEKLY WORKING HOURS 37
SALARY RANGE £39,186 to £42,403 pa pro rata for hours worked
TYPE OF CONTRACT Permanent
LOCATION Stevenage / Hybrid
ABOUT THE ROLE
This is an opportunity to join the busy Housing Options Team. The role of The Senior Housing Options Caseworker involves providing support and casework management assistance to the Caseworkers The post requires leadership and a confident, engaging and a diplomatic communicator who is able to analyse data and monitor trends to ensure the service can meet the daily demands of clients who are homeless, threatened with homelessness or in need of housing advice.
A DBS check and a Values Based Interview will be carried out for this post
ABOUT YOU
The successful candidate will have

• The ability to lead and effectively assist the Housing Options Manager in the management of the team in the delivery of a high-quality customer focused Housing Options Service.
• As the supervising case worker, you will lead on allocating and monitoring the work of the Housing Options Caseworkers. In addition, you will complete reviews of cases.
• The ability to carry out random and annual quality assurance checks using these to inform regular casework reviews with officers on a planned basis and addressing queries raised by officers on specific cases.
• To be responsible to sign off non-complex decisions made by officers ensuring that decisions are adequately supported by case records.
• To effectively manage the delivery of the team through the development and management of Rota’s
• To carry out section 202 reviews as needed

OUR BENEFITS

• Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• Flexible working: available upon request, subject to operational requirements.
• Part time and Job share opportunism - all our full-time vacancies are open to job share unless otherwise stated.
• A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave.
• 25 days holiday rising to 31 days (depending on Local Government service)
• An extensive range of learning and development opportunities
• Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family and relationship issues
• Season ticket loans and discounts for public transport
• Cycle to Work scheme
• Stevenage Credit Union: secure savings, free life insurance and access to cheap loans.
• Employee Discounts: via monthly paid membership of the Civil Service Sports Council (CSSC)
• Discounted Health and Fitness membership
• Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union.

HOW TO APPLY
For an informal discussion about this role please contact
Name Zania Fox
Job Title Housing Options Manager
Phone Number 07706 290960
Email Housing.Options@Stevenage.gov.uk
Closing date for receipt of applications: 25 March 2024
Interviews will be held week commencing: Monday 01 April 2024
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All.