Senior Housing Support Worker

SENIOR HOUSING SUPPORT WORKER - Community Accommodation Service - Tier 2

Job Type - Permanent/Full-Time

Hours - 40 hours (including 5 hours paid lunch breaks)

Salary - £30,427 ( Base- £25,227 + AW-£5000 + UWH- £200) per annum

Location - London North- West  (Driving License and access to vehicle MANDATORY). 

The provision of the contract is between 08:00 and 22:00. As such, you will be working 8 hours shifts Monday to Friday, with a rolling rota for on call shifts covering weeknights, weekends and bank holidays.

We believe that a career is not just about earning a living; it's about having your say and making things happen that can mean positive changes to the lives of vulnerable people.

We are a national social justice charity with more than 50 years' experience of changing lives, building stronger communities, and reducing crime.

Nacro have launched the Community Support Service - Tier 2 (CAS-2) which is a national service commissioned by Ministry of Justice to provide accommodation and support as an alternative to custody. 

This role is based within our team in North West London. The Team provides flexible and holistic support to residents with a wide range of support needs. We aim to support them to find and keep a stable home at the end of their CAS-2 placement.

You will work alongside the Service Lead for your region to co-ordinate the provision of housing-related support and housing management services. This will be achieved by working with area operation and central support teams and liaising with a range of external agencies and partners.

This role provides an excellent springboard into other criminal justice professions and housing roles.

Key Responsibilities

• Act as a deputy and work alongside the team's Service Lead, and provide direct input and support into the team's practice and performance.
• Ensure that the team's quality standards are maintained to an exemplary level, and support the Service Lead with the completion of compliance audits.
• Ensure that the team are maintaining the CAS-2 properties, and that they are always adequately equipped, maintained, furnished and cleaned.
• Be a safeguarding lead, advising teams on effective management of incidents, practice and reporting. Liaise with relevant external agencies.
• Carry a small caseload of complex need service users.
• Deputise for Service Leads as required and line manage teams of Support Workers for temporary periods of time.

What we want from you

• Extensive knowledge of support planning and safeguarding.
• Ability and experience of coaching and supporting others, and leading by example.
• Experience of working with vulnerable adults with complex needs (such as substance misuse, physical health, mental health, seeking employment and Housing Support).
• Experience of working with stakeholders in the Criminal Justice System and the ability to communicate effectively to partners and providers.
• Flexibility to travel within your allocated patch for training and team meetings and be flexible to cover other local patches as required. 

What you can expect from us

• A dynamic and supportive team who delivers results for the people we support every day.
• The opportunity to work flexibly within the community as this role allows you to work from home in between property visits.
• A commitment to helping you learn and develop your career.
• Excellent benefits including a great annual leave entitlement, additional special leave, an occupational sick pay scheme which exceeds statutory requirements and cycle-to-work scheme.   

This role requires regular travel, a Full Driving License and access to your own vehicle are essential.  You will be able to claim mileage expenses from base location (to be ascertained) at 45p for every mile travelled.

An Enhanced DBS check is required for this role, as well as registration on the DBS Update Service. These will be completed as part of the Pre-Employment Screening process. This role also requires a Prison Clearance.

 
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