AddressSenior HUB Administrator
Location: Somerset (SIDAS) Yeovil
Salary: £27,664 per year
Contract Type: Permanent and Full-Time
Closing Date: 12th April 2024
YOU is a registered charity that has been providing care, support and advice for over 30 years to vulnerable people, working across Hampshire, Dorset, West Sussex and the Isle of Wight to give them the tools and resources they need to live independent, secure and valued lives.
Essential Requirements:
The appointed candidate will:
1. Be able to work effectively, efficiently and calmly under pressure
2. Be skilled at using IT packages
3. Have experience in supervising and leading a team
4. Enjoy problem solving
5. Be approachable, can do and creative with ideas
The Role:
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You will provide a full clerical, administrative and data collection service to the Hub and SIDAS teams.
You will be the first point of contact for clients, professionals and others and will respond to referrals and enquiries about SIDAS.
You will be responsible for collecting and collating data and uploading accurately to the online case management system and collating data for reports.
As the Senior you will oversee the Hub rota to ensure coverage and supervise the delivery of the Hub, support the Hub team with enquiries and referrals and review cases held within the Hub.
You will work with the Operational Manager regarding capacity across SIDAS and ensure referrals are allocated within contract requirements.
You are responsible for administration of the office and carrying out health and safety checks.
About You:
- You will be skilled, enthusiastic and passionate
- You will be used to working in a fast pace environment
- You will be working at all times to achieve the best for all clients we support
- You will work as an equal to colleagues and clients, treating everyone with respect
- You will work well on your own initiative and also as part of a team, leading where needed and responding to and delivering instruction
YOU has a strong value base, striving to be person-centred, innovative, trustworthy, can-do and excellent at all times, so it is important that you are as passionate about these principles as we are.
We are a disability confident employer.
Our Benefits
If you choose to begin a career with our organisation, you are guaranteed:
- Competitive rates of pay and paid travel time, including a higher mileage rate for car sharing.
- Enhanced annual leave entitlements, with the opportunity to buy and sell holiday.
- Matched pension scheme contributions, plus Death in Service Benefit and salary sacrifice options.
- Enhanced sick pay allowances and paid compassionate and emergency dependent leave.
- Excellent and professionally certified training, as well as access to fully-funded apprenticeship programmes.
- Real opportunities to develop in your profession.
- Free health and wellbeing advice via a 24/7, confidential Employee Assistance Programme.
- Everything you need to carry out your role free of charge, which may include a mobile phone, safety equipment and other necessary technology, a uniform where applicable, and of course a nice cup of tea or coffee throughout your day!
- Access to discounts across lots of your favourite stores and online shopping sites, as well as discounted bus travel on the First bus network.
- A company that is committed to its employees, valuing their knowledge, creativity and flexibility.
- The chance to work with amazing people.
If this sounds like your ideal role we’re keen to hear from you as soon as possible, so don’t delay, Apply today!
#IND3
Job Types: Full-time, Permanent
Salary: £27,664.00 per year
Benefits:
- Company pension
- Health & wellbeing programme
- Referral programme
Experience:
- survivors of domestic abuse: 1 year (required)
- Microsoft Office: 1 year (required)
- supervising staff: 1 year (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
Application deadline: 12/04/2024
Reference ID: 02091/SenHUBAdm/SIDA
