Senior It Business Analyst - Cadence

Senior IT Business Analyst

About Chubb

Chubb is the world's largest publicly traded property and casualty insurance company. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. As an underwriting company, we assess, assume, and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris, and other locations, and employs approximately 33,000 people worldwide.

Additional information can be found at: www.chubb.com

About Cadence

Cadence is a platform that supports Corporate A & H in EMEA and Latin America (Chile). This is an application which supports the full policy life cycle and is fully integrated with Financial and document management systems such as WorkView and Genius (SIS in Latin America). The system incorporates an Azure-based integration layer that allows Cadence to connect and integrate with external systems. Today, Cadence is integrated with Ignite (The EMEA Market Facing Platform) that allows brokers and Agents to obtain quotes and bind policies that automatically flow into Cadence and then into WorkView and Genius. Cadence enables a single point of entry for an underwriter to manage referrals, renewals, view / add / update documents irrespective of where the transaction originated.

Cadence is supported by a Data Lake that runs on Microsoft’s Azure-based Analytics and Insights platform (AIP) – providing dashboards and reporting capabilities for management, underwriters, portfolio analysts and others.

Cadence is built on the IBM FileNet tech stack and the front-end leverages the Unity Framework from Intellective. The team comprises Chubb FTE and Vendor partners from several outsourced providers.

About the Role

This senior IT BA role reports to the Cadence Portfolio Manager. As a member of the Cadence IT Team, you will be joining a team that is closely aligned with the business and is focused on success. This role is based in Crawley, UK and home and offers hybrid working with a minimum of 3 days in the office required.

Key Responsibilities

• You will be responsible for overseeing a team of 3 BA’s and ensuring that the BA team interacts with the business and produces high-quality business requirement documents that are delivered on-time and ready for the developers and testers to consume.
• The Senior IT Business Analyst will ensure that the BA team works with the business users and the test teams to ensure all User Acceptance Testing activities are coordinated and completed within the overall project timelines.
• This role is also responsible for the capture and development of the business requirements for the small change and larger enhancements. It is expected that this role also creates Business Requirement Documents as needed as this is not merely a supervisory or oversight role.
• The range of tasks that the Cadence BA team will work on will range from large projects, small enhancement projects and production support requests for the core policy system across all countries.
• You will need to learn and then follow the Chubb Change Delivery Framework throughout the entire project.
• As a Senior BA, you will need to discuss ideas / proposals with the business and Provide indications as to the feasibility of the requirements from a technology perspective and to guide the business towards a solution that best fits their needs.
• Liaison among key stakeholders, including other IT Business Analysts, Enterprise Architects, Technical Analysts, business clients and third party on/offshore IT providers.
• Good communication skills and an ability to push back to senior stakeholders when necessary is fundamental to the role.
• Cadence uses both agile and waterfall methodologies. The business / software requirement documentation needs to be flexible to adapt to either of these methodologies to define processes, amend existing reports or define new system functionality.
• You will need to work closely with outsourcing IT partners (on/offshore) and respond to requirements / functional design queries during the software build phase.
• This role will provide the interface between the Business and the Development Teams with regards to defining the solution requirements through engagement with third-party providers. This role will require good technical skills, and business systems knowledge to turn business requirements into a well-documented solution.
• You will be required to co-ordinate the UAT activities with the business and review the results of system test activities with offshore providers. Demonstrations of systems to current and prospective business users will also be required from time to time.