My client is a fast-paced and dynamic organisation that provides cutting-edge technology solutions to customers and clients across the UK. As a leader in the industry, they are always looking for talented individuals who share our passion for innovation and excellence. They are looking for a Senior IT Engineer to join their successful team and progress within the company.
Joining as a 3rd Line Engineer, you will be involved with everything. You will be responsible for helpdesk task such as answering the phone, emails and tickets as well as being an escalation point for the 2nd Line Engineers and be involved with Project work. This is a great all-round role that can offer you lots of work and opportunities to further your technical skills.
Previous Experience:
Maintaining and monitoring systems and networks
Installing and configuring systems
Troubleshooting hardware and software
Resolving technical issues via phone, email or in person
Great communication skills. Must be able to walk clients through troubleshooting steps.
Supporting rollouts for clients, and training users when needed.
Working to SLAs
Managing and prioritising multiple open tickets
Good working relationships with clients
We are looking for a team player with a can-do attitude who is eager to take on new challenges and help drive the business forward. If you are passionate about technology and have the desire to work for a leading company, then we want to hear from you!
URGENT ROLE - IMMEDIATE INTERVIEWS - FAST OFFERS
If you have experience in the above and you're interested in this amazing opportunity, please apply with your most up-to-date CV or get in touch with me on (phone number removed).
BeTechnology Group Limited is acting as an Employment Agency in relation to this vacancy.