Senior Manager - Advice Service Development

As Senior Manager – Advice Service you will play a crucial role in providing expert energy advice and support to communities across the UK. From managing provision of personalised guidance to implementing innovative solutions, your efforts will directly impact the environment and the wallets of countless individuals. 

Energy Saving Trust is a leading and trusted organisation, dedicated to promoting energy efficiency, low carbon transport and sustainable energy use. We aim to address the climate emergency and deliver the wider benefits of clean energy as we transition to net zero.

 

At Energy Saving Trust we don’t just offer jobs – we offer careers. For our people, being part of the effort to address the climate emergency makes working for us truly meaningful and rewarding.

• We offer an outstanding pension scheme including employer contributions of up to 9%, 11% or 13% (age-linked).

• Enhanced parental leave.

• Private BUPA insurance.

• 25 days annual leave plus bank holidays, with service-linked increases as well as three goodwill days over the Christmas period.

• Staff wellbeing allowance of up to £25 per month / £300 per year.

  

The energy team’s purpose is to enable households, small businesses, and communities to have affordable energy costs and reduce carbon emissions that contribute to climate change. We provide energy Advice Services, renewable energy expertise and manage and administer loans and grants for energy saving and low or zero-carbon improvements to homes and businesses on behalf of governments, local authorities, and businesses. We manage programmes across the UK with more being added as we grow in response to demand. We collaborate and support each other, sharing expertise and best practice and innovating to deliver world-class customer experience. Our work is service-focused and seeing the impact we have on the lives of people we support is what brings us to work each day.

 

The role     

We're seeking a dedicated individual to join our dynamic team and make a real difference in the fight against climate change.

 

You will support live programmes and projects within our energy department. With your expertise in project management and programme support, you will help ensure that our initiatives run smoothly and efficiently, maximising their impact every step of the way.

 

This is your chance to be at the forefront of change, driving growth in sustainable practices.

 

What you’ll do  

• Work closely with the business development team to develop bids and proposals for new services and present proposals to potential clients, travelling as required.

• Oversee mobilisation of new advice and support services, leading effective short-life mobilisation teams, involving your own team members and engaging relevant staff from across the organisation as needed.

• Triage and coordinate response to requests for project management support from across the department.

• Provide effective line management, coaching the team and supporting their personal development.

 

• Extensive experience in project management in an energy advice setting, with demonstrable project management skills.

• Highly organised with good attention to detail and ability to manage multiple priorities and projects.

• A track record of successful project development and strong commercial awareness.

• Extensive knowledge and experience of sustainable energy in relation to domestic and/or small business energy use and a good understanding of what drives behaviour change.

• Demonstrable people management experience.

 

Please click the apply button to visit our recruitment portal. We will ask for your personal details, work history and a supporting statement. Applications submitted without a supporting statement will not be considered.

 

Applications submitted via email will not be considered. In your supporting statement please explain how you meet the essential areas in the job description.

Applications close 23.59, 14 May 2024. Interviews are intended to be held week commencing 20 May 2024. Please note, that we reserve the right to extend the closing date on the vacancy, as such, the dates for interviews may be pushed back slightly.

 

Reasonable adjustments: We are a Disability Confident Committed employer. We want to ensure that our recruitment process is inclusive of and accessible for, everyone.  

If you think you may need additional support or reasonable adjustments made to any part of the recruitment process, please get in touch. 

 

Flexible working: We offer a range of flexible working arrangements, including working from home, compressed or part-time hours, job shares and other arrangements. There is no need to justify your preferred working pattern and we encourage our people to work in whichever way helps them to perform at their best.

 

We will be happy to discuss this and our blended working model at the interview stage with you.

 

Please note, that we are unable to provide visa sponsorship for this post. To apply for this post, you must be able to demonstrate your eligibility to work in the UK.