Senior Manager, Cell Therapy Operations

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in Cell Therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us

Position Summary

The Haematology Cell Therapy Operations Manager (CTOM) is an instrumental role within the Haem-Onc Business Unit responsible for developing and executing onboarding plans and providing oversight and support to ensure operational excellence and seamless delivery of BMS cell therapies.

This role will offer the successful candidate the opportunity to gain launch experience and play a key role in realizing the value of the company’s Cell Therapy portfolio as part of a dynamic, collaborative team who are passionate about serving patients.

This position is field based. This will be reviewed once all CAR T sites have been onboarded.

Key Responsibilities

Work with the local team to define and execute the affiliate specific CAR T strategy.

• Support the development of forecasting plans.
• Collate site capacity to ensure accurate slot allocation and optimization at national level.
• Identify potential gaps and develop and execute initiatives to address capacity constraints as required.

• Collaborate closely with the local CAR T team to:
  • Facilitate ongoing operational support of CAR T sites and identify potential opportunities and challenges with regard capacity, capabilities, and structures.
  • Develop and maintain relationships with external stakeholders to drive high levels of engagement and ensure a positive site experience.
  • Proactively collect site feedback, monitor incidents, and identify customer needs.
  • Collaborate cross-functionally to resolve customer issues (e.g., portal issues).
  • Develop action plans for repeated logistical issues (e.g., transport of products).
• Drive implementation and adoption of ordering platform and provide input on BMS Cell Therapy Digital Platform improvements.

Candidate Profile

• Highly organized, self-motivated and proactive.
• Works for the benefit of the team and business.
• High personal accountability and strong sense of purpose.
• Strategic thinker who is solution-orientated.
• Skillful at prioritization.
• Resilient and able to be flex to business and team needs.
• High personal integrity with a strong motivation to ensure compliant and ethical standards are maintained.
• Inclusive, welcomes and integrates diversity and positively contributes to the company culture.

Qualifications & Experience

• University degree in Business Administration, Life Sciences, Healthcare Management or similar
• Experience in the pharmaceutical/biotechnology/medical device industry, or healthcare consultancy background, preferably in a project management or project coordinator role

Competency & Skills

• Strong project and process management skills, tech/IT-savvy.
• Strategic and analytical thinker with strong communication skills; fluent English.
• Adept in processing of comprehensive contracts and thinking in legal terms.
• Skilled team player, with collaborative mindset and proven experience in team support, coordination and/or cross-functional leadership
• Agile learner with the ability to work effectively in complex, rapidly changing environments and to prioritize effectively.
• Understanding of core Company policies and procedures.
• Willingness/ability to travel.
• Budget management.

#LI-Hybrid

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol
Physical presence at the BMS worksite or physical presence in the field is a necessary job function of this role, which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and it enhances the Company culture.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [email protected]. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Bristol Myers Squibb is Disability Confident – Committed

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