Senior Manager Smr, Colleague Conduct & Whistleblowing Policy, Central Compliance, Ccor

End Date
Monday 13 May 2024
Salary Range
£80,206 - £94,360
We support flexible working - click here for more information on flexible working options
Flexible Working Options
Hybrid Working, Job Share
Job Description Summary
TITLE: Senior Manager SMR, Colleague Conduct & Whistleblowing Policy, Central Compliance, CCOR
LOCATION(S): Edinburgh, Glasgow, Leeds, Halifax, Chester, Birmingham, Bristol, Cardiff
HOURS: Full time
WORKING PATTERN: Our work style is hybrid, which involves spending two days per week, or 40% of our time at one of our Risk Hubs.
About this opportunity:
We’re on an exciting journey and there couldn’t be a better time to join us. We’re putting in place a fresh operating model for non-financial risk management across the Group, empowering our people to take end-to-end accountability for managing the risks that they face!
This means we’re changing how we do risk management, creating a team of risk specialists, to provide support aligned to our risk and control owners to deliver great
We’re looking for a Senior Manager to join our SMR, Colleague Conduct & Whistleblowing Policy team. You'll support the head of function in developing a Conduct & Compliance centre of excellence, to assist robust risk management in alignment with the Group’s Enterprise Risk Management Framework (ERMF).
You’ll provide thought leadership, insight and oversight on how the Group complies and evidences this across all material regulatory requirements. You’ll drive the approach and implementation of compliance policies, appetite, and control objectives to enable the delivery of customer, regulatory and business strategic outcomes.
Job Description
Key accountabilities:

• Act as one of the Group’s Conduct & Compliance Risk specialists and represent the organisation, building strong relationships with external partners, in particular regulators and other governing bodies.
• Play a key role in the design and implementation of Compliance Risk policies and appetite, including tolerances and thresholds. Drive and facilitate the understanding and adherence throughout the organisation, including ongoing management and continuous monitoring.
• Drive the creation and ongoing development of Group guardrails for acceptance and mitigation of regulatory risks and compliance breaches.
• Ensure risks are measured, monitored, controlled, and reported on a timely basis and consistently across the Group, and provide independent challenge to risk decisions, as they relate to your specialism.
• Ensure our horizon scanning is efficient, effective and insightful to the Group.
• Interpret new and existing regulations accurately and adeptly. Highlighting the direction of travel and anticipating the impact of the proposed changes across the whole Group.
• Contribute to our central Compliance strategy, working closely with Chief Control Offices and other partners across the Group to ensure effective implementation.
• Builds and maintain relationships with Risk and Control teams and acts as their specialist business partner, to help deliver against aligned customer, business and strategic outcomes.
• Delivers the continuous review and enhancement of risk policies and appetite through the identification and assessment of emerging and growing risks, and ensure policies and appetite reflect new opportunities or threats.
• Supports the continuous monitoring and reporting of the Group’s exposure relative to risk appetite, highlighting any significant deviations. Identifies and develops key risk indicators and key performance indicators to enable appropriate monitoring.
• Drive the development and implementation of effective, ongoing data-led Conduct & Compliance Risk control objectives to meet the needs of risk and control owners, control specialist teams, Audit and external regulators.
• Supports control owners and specialists to implement control measures that are designed to achieve the targeted objectives.
• Contribute to the risk and control oversight plan to assess compliance to relevant laws, regulations, industry standards and/or established controls.
• Supports risk and control owners to address control deficiencies and identify and implement remedial actions following operational risk events and breaches.

What you’ll need:

• Has good technical knowledge of people compliance related issues, with a specific focus on regulatory obligations specific to Colleague Conduct and Senior Manager Regime (SMR); Conduct of Business Sourcebook (COCON); Fit and Proper test for Employees and Senior Personnel (FIT); Principles for Businesses (PRIN); and Senior Management Arrangements, Systems & Controls (SYSC).
• Demonstrates an understanding of RegTech and how to utilise technology and data led solutions to deliver enhanced compliance outcomes.
• Able to demonstrate confidence in providing credible advice and assurance on core compliance and regulatory obligations to support the business and the mandate of the SMF 16.
• Strong depth of understanding of the latest Compliance frameworks and technology being used across financial and non-financial services to enable you to lead a specialist risk centre of excellence.
• Good knowledge of relevant laws, regulation, industry standards and established exemplar practice in technical subject area.
• Experience of developing group-level policy and setting risk-appetite, with expertise in continuous monitoring and reporting on group exposure.
• Demonstrates ability to build strong partnerships.
• Future focused by being able to conceptualise and articulate a customer centric desired end state that has clear line of sight to our Group Strategy.

And any experience of these would be really useful:

• Has examples to show how they have helped the business to understand its compliance obligations, including successful oversight and challenge to ensure adherence to Compliance Risk Appetite.
• Strong communication skills and the ability to influence at senior levels.
• Inclusive working style that ensures everyone can be themselves in a safe environment.
• Record of delivering results and an awareness of the importance of documentary evidence for key decisions.

About working for us:
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.