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About the job
Job summary
Job description
Immigration Enforcement has overall responsibility for the removal of Foreign National Offenders (FNOs) and works with the Ministry of Justice, the National Offender Management Service, the Foreign and Commonwealth Office and the Police to expedite the removal of FNOs.
Foreign National Offenders Return Command (FNO RC) objective is to protect the public by deporting or removing FNOs who commit criminal offences. As a Directorate we actively manage, monitor and progress cases regardless of whether the individual is serving a custodial sentence, is detained within the immigration estate, or released into the community. We do this by rigorously pursuing deportation against foreign offenders who have committed criminal offences, managing each case through the legal process, negotiating barriers, ensuring that we adhere to a wide range of policies and procedures and that the use of immigration detention is appropriate.
FNO RC prides itself on being an open and supportive workplace. We actively embrace diversity and promote equality of opportunity to enable us to reflect the communities that we serve. We do not tolerate any form of discrimination.
This is an exciting opportunity for the right candidate to develop and embed a wide range people and engagement skills within a high performing team, delivering what is required to continue to make the team a great place to work and to support staff and senior managers in delivery.
Person specification
This is an extremely demanding role, with the post holder being responsible for:
- Managing operational performance within FNO RC Stoke, alongside another Senior Executive Officers (SEO).
- Providing operational casework/detention support to casework teams and external stakeholders.
- Working alongside the SMT, reporting on caseworker performance, and providing accurate MI stats as required.
- Oversight of all cases held on team allowing us to maximise deportations and case conclusions. Focus is given on progressing deportations as early in the Early Removal Scheme (ERS) period as possible.
- Extensive collaborative working with a wide range of stakeholder including other areas of IE / UKVI and external stakeholders such as the Police, Crown Prosecution Service (CPS), HM Prison and Probation Service (HMPP) and His Majesty's Courts and Tribunals Service (HMCTS).
- There is also the potential for additional opportunities that seek to improve the wider command through the contribution of ideas, suggestions, and process improvements.
- Encouraging a collaborative environment, creating space for staff to learn and try new approaches.
- Direct Line Management of a minimum of 3 Higher Executive Officers (HEO) and providing support for Human Resource matters.
- Build leadership capability across FNO RC through a continuing programme of leadership development activity, and other leadership development schemes.
- The successful candidate will be based in Stoke with some but limited travel to other locations when required.
This is not an exhaustive list of duties and you will be required to undertake other activities.
Essential criteria
The successful candidate must be able to demonstrate the following skills and experience:
- The ability to make effective decisions and consider complex information, utilising all support and advice available to empower caseworkers to make the right decisions on cases.
- Experience of managing, and learning from, change and operation excellence.
- An inspiring and motivational leader who builds strong teams with ‘can do’ capability.
- Track record of effective stakeholder engagement and management.
- Working effectively as part of a management team.
- The ability to work to tight deadlines, whilst maintaining quality.
- The ability to work on your own and lead a team remotely.
- Excellent planning and organisational skills.
- Line Management experience.
Desirable criteria
- Working knowledge of immigration processes, policies, and legislation.
Behaviours
We'll assess you against these behaviours during the selection process:
- Leadership
- Changing and Improving
- Communicating and Influencing
- Delivering at Pace
We only ask for evidence of these behaviours on your application form:
- Leadership
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
Things you need to know
Selection process details
This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.
As part of the application process, you will be asked to complete:
- statement of suitability (personal statement) (maximum 1000 words)
- Provide evidence of the lead behaviour - Leadership (maximum 250 words)
Further details around what this will entail are listed on the application form.
Please note your personal statement should be aligned to demonstrate your skills and experience for the role and how you meet the essential criteria as detailed in the job advertisement.
For guidance on how to construct your personal statement, you are encouraged to visit Civil Service Careers. Links – Statement
For guidance on how to construct your behaviour examples, you are encouraged to visit Civil Service Careers. Links – Behaviours
The sift will be held on the lead behaviour - Leadership and the statement of suitability (personal statement).
The statement of suitability (personal statement) will be scored first for all candidates. Those who achieve the minimum pass score for the statement of suitability (personal statement), will progress to a full sift where the lead behaviour will be scored. These candidates will therefore receive a sift score for both elements.
Candidates who fail to meet the minimum pass score for the statement of suitability (personal statement) will not have their behaviour scored and will therefore only receive a sift score for the statement of suitability (personal statement).
However, if a large number of applications are received, the sift will be conducted on the statement of suitability (personal statement) only.
If you are successful at sift stage, you will be invited to an interview which will be a blended approach of strength-based questions and behaviour-based questions on the behaviours listed within the advert.
Strengths are the things that you do regularly, do well and that motivate you. To find out more about strength based questions click here
Problems during the application process
If you experience accessibility problems with any attachments on this advert, or you think you’ve made a mistake on an initial application (e.g. you have ticked the incorrect eligibility box), please contact hocandidates.grs@cabinetoffice.gov.uk at least two working days before the vacancy closes. After this, we may not be able to reopen your application.
Please note, we cannot make amendments to any part of the application.
Please use the following in the subject line in your email if you need to get in contact with us about your initial application “Please re-open my application – Vacancy Ref: 347805 CLOSING DATE: 17 April 2024.
For reasonable adjustments queries or requests, please see details with reasonable adjustments section.
Tie break decisions
The strengths and/or behaviours being assessed will be ranked in order of importance to enable us to differentiate between candidates with tied interview scores. Please note that the order in which behaviours are listed in the advert does not necessarily reflect the order of importance.
Sift and Interview dates
Sift is expected to take place week commencing the 22nd April 2024.
Interviews are expected to take place from the 8th May 2024 onwards.
Please note: Due to time constraints we may not be able to offer alternative interview date(s). It is therefore expected that candidates who are successful at sift stage will make themselves available during the above time frame given.
We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates.
Interviews will be carried out via video. Candidates will be required to have access to:
- A laptop (personal or work) with a working webcam
- Good internet connection
- Microsoft Teams
Further information
For meaningful checks to be carried out, individuals need to have lived in the UK for a sufficient period of time to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. You should normally have been resident in the United Kingdom for the last 3 years if the role requires CTC clearance, 5 years for SC clearance and 10 years for DV. A lack of UK residency in itself is not necessarily a bar to a security clearance and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.
For further information on National Security Vetting please visit the following page https://www.gov.uk/government/publications/demystifying-vetting
Please be aware the levels of national security clearance are changing which may impact on the level needed for this role by the time of appointment. All efforts will be made to keep candidates informed of any changes and what that will mean in terms of vetting criteria. For more information please See our vetting charter
Reserve List
Where a competition identifies more appointable candidates than there are available vacancies, a reserve list may be held for up to 12 months.
Whilst on a reserve list we may offer you an alternative similar role in the Home Office. Should you reject an alternative role, you will remain on the reserve list for the role you applied for. If you accept an alternative role, you will be withdrawn from the reserve list.
Please note there are no guarantees that further vacancies will arise in the locations you originally applied for before your time on the reserve list expires.
Candidates Please Note: Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. All applications are screened for plagiarism and copying of examples/answers from internet sources. If any is detected the application will be withdrawn from the process. Further action, including disciplinary action, may be considered in such cases involving internal candidates. Providing false or misleading information would be contrary to the core values of honesty and integrity expected of all Civil Servants.
If you are currently an agency member of staff working within the Home Office, a contractor or contingent worker you can only apply for roles that are advertised externally, i.e.: outside the civil service. If you are eligible to apply for a role, you are required to select yourself as an external applicant and not internal when submitting your application on Civil Service jobs. This will prevent any delays in pre-employment checks should you become successful in being made an offer of employment after the Interview stage.
Candidates Please Note: There is no shift working requirement, and therefore no AHW/AHA allowance available for this role.
Part-time Working
The minimum requirement for this role would be 30 hours per week.
We encourage applications from candidates who wish to work part-time however, unless specified in the advert, part-time opportunities cannot be guaranteed in frontline roles due to the 24/7 operational nature of the business. Those wishing to work part-time should notify the vacancy holder as soon as a provisional offer of employment is made to explore whether this can be accommodated [at your selected location]. Please note that full shifts (of up to 12 hours) will be required even if a part time contract is sought.
Please note that not all work patterns can be supported within this role, successful candidates should discuss work patterns with the vacancy holder ahead of accepting any offer.
Flexible Working Arrangement
Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estates capacity, by Spring 2024. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details).
Contact Details
Please use the following in the subject line in your email if you need to get in contact with us: Vacancy Ref: 347805.
Every day, Home Office civil servants do brilliant work to develop and deliver policies and services that affect the lives of people across the country and beyond. To do this effectively and fairly, the Home Office is committed to representing modern Britain in all its diversity, and creating a welcoming, inclusive workplace where all our people are able to bring their whole selves to work and perform at their best.
We are flexible, skilled, professional and diverse. We work to recruit and retain disabled staff and area Disability Confident Leader. We are proud to be one of the most ethnically diverse departments in the civil service. We are a Social Mobility Foundation top 75 employer.
New entrants are expected to join on the minimum of the pay band.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.
For further information please see the attached notes for candidates which must be read before making an application.
Existing Civil Servants should note that some of the Home Office terms and conditions of employment have changed. It is the candidate’s responsibility to ensure they are aware of the Terms and Conditions they will adopt should they be successful in application and should refer to the notes for candidates for further details.
Transfer Terms: Voluntary.
If you are invited to an interview you will be required to bring a range of documentation for the purposes of establishing identity and to aid any pre-employment checks.
Please see the attached list of Home Office acceptable ID documents.
Any move to the Home Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk
Reasonable Adjustments
If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
- Contact Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
- Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.
Feedback
Feedback will only be provided if you attend an interview or assessment.
Security
See our vetting charter (opens in a new window).
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Apply and further information
Contact point for applicants
Job contact :
Recruitment team
