Senior Operations Manager, Uk Customer Fullfillment

Our operations help everything to come together at Amazon. As the Site Leader/Senior Operations Manager in a fast-paced and challenging environment, you’ll be the person who knows your area of the business inside out. You’ll own the operational metrics and set the strategy for your area of the business to deliver for our customers and ultimately grow our operations. You’ll also develop a large team and coach and mentor team leaders.
Key job responsibilities
- Monitor operational metrics and business performance
- Contribute to planning the operational budget, considering everything from financial and labour planning
- Protect high standards of operational Health and Safety
- Strategic planning for the next three, six and twelve months, with a particular focus on peak-season planning
- Be accountable for operational leadership by measuring performance, offering feedback, and providing development support
A day in the life
You’ll be based at one of our operational sites/You’ll split your time across a number of our operational sites. Spending lots of time on site will help you develop your team and collaborate on operational planning. This role has two sides. You’ll manage and motivate a team of leaders. At the same time, you’ll focus on long-term objectives. This includes creating contingency plans to keep operations running and mitigate against disruptions and driving initiatives that boost quality, safety and productivity. You’ll be a source of accountability and a business-wide champion of best practice.
We are open to hiring candidates to work out of one of the following locations:
Swindon, GBR

BASIC QUALIFICATIONS

- A degree
- Relevant experience in manufacturing, production, distribution logistics environments, retail, or grocery in a management role
- Relevant experience of working within a complex stakeholder structure
- Advanced proficiency in verbal and written English and upper intermediate proficiency in the local language

PREFERRED QUALIFICATIONS

- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
- A bachelor’s, advanced or master’s degree in engineering, supply chain, logistics, or manufacturing
- Experience in managing third-party relationships
- Experience of applying Lean, Six Sigma, and Kaizen methodologies
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