Senior Operations Officer

Key benefits: 

• 36 days of annual leave per year (including bank holidays) 
• Flexible, hybrid and remote working 
• Ongoing learning and development opportunities 
• Quarterly ‘in-person’ team development days at our offices in London 
• 3% employers pension contributions 
• Enhanced maternity pay 

Our Mission: 

At Get Further we aim to open doors to opportunity for work and education for learners from disadvantaged backgrounds. The 50% of disadvantaged students (and over 30% of students who are not considered to be disadvantaged) who leave school each year without a grade 4 in English and maths are significantly more likely to be locked out of key opportunities in the world of work, apprenticeships and higher education. We support students to achieve these gateway qualifications second (third, or fourth) time around by matching them with highly qualified specialist English and maths tutors, who deliver our award winning, bespoke resit curriculum. Our programmes support students to achieve their qualifications, but also equip students with the knowledge, skills and confidence for learning beyond GCSEs. 

The Role: 

The Senior Operations Officer will work closely with the Director of Operations and the wider team across a range of back-office tasks to ensure the charity continues to function effectively. 

The key areas of responsibility will be across HR, finance, IT and administrative support but there will also be opportuinities to work on ad hoc projects such as events, advocacy or organisational development. 

• Recruitment and HR: Oversee all central team recruitment including administration and candidate comms and onboard new starters to the central team, conducting pre-employment checks and giving access to systems. Also act as first point of contact for HR for the central team, upholding and advising on Get Further’s policies and maintaining staff databases and other information.  

• Finance: Work on all aspects of finance including processing and paying incoming invoices, sending and chasing outgoing invoices using Xero, preparing and reconciling central team and tutor payroll, and overseeing some central team budgets. 

• Administrative Support: Monitor shared mailboxes, manage access to various systems and files/folders, provide support to wider team as necessary whether it be IT support queries, ordering equipment, making bookings etc. 

Please see the full recruitment pack (attached to this listing) for a full breakdown of areas of responsibility and more details on how to apply. We accept applications via email or through Charity Jobs Quick Apply. Please note that we request applications with answers to the application questions detailed in place of a cover letter. 

As Get Further is a rapidly growing organisation, you will be encouraged to find new solutions to operational challenges and suggest better ways of working where possible, and you will be encouraged to take on bigger projects and carve out areas of responsibility for yourself depending on your interests.  

This is a fantastic opportunity for someone who is passionate about improving social mobility and tackling educational inequality within a modern, progressive organisation.   

Essential criteria: 

• Highly organised with fantastic attention to detail 

• A strong problem solver, who will make suggestions when they see opportunities for improvement 

• Able to write clearly, simply and accurately, with perfect spelling and grammar 

• Able to multi-task and prioritise effectively 

• Willing to take ownership and responsibility for core tasks and progress them to a high standard of completion 

• IT skills – experience of MS Office, particularly Word and Excel 

• Experience of providing operational and back office or administrative support 

• Resilient and with the ability to adapt to a rapidly changing environment and competing priorities.