Location: Chiswick Business Park head office for a minimum of 3 days per week / 2 days WFH
As a Senior Payroll Specialist, you will play a crucial role in ensuring the efficient and accurate processing of two monthly payrolls while driving improvements and automation within the payroll function. Working closely with the Head of Payroll and senior stakeholders, you will manage high-volume monthly payroll processes and provide critical support for various payroll-related tasks and projects.
Key Responsibilities:
Collaboration & Change Management:
Partner with the Head of Payroll and senior stakeholders to implement automation and drive change within the payroll function.
Payroll Processing:
Processing of high-volume monthly payrolls, ensuring compliance with legislation, policies, processes, and timelines.
Process leavers, calculate holiday payments, PILON, and other termination payments, ensuring accurate tax and NICs application.
Absence & Statutory Calculations:
Calculate absence payments, including sickness, parental leave, statutory payments, and Alabaster reviews.
Manage other payments/deductions, such as auto-enrolment, court orders, and contractual payments, while meeting audit and statutory requirements.
Data Management:
Update employee personal details, including bank accounts and addresses.
Input statutory changes such as P45, starter declarations, P6, P9, and student and postgraduate loans.
Maintain current knowledge of payroll legislation and internal policies, ensuring accuracy in information, policies, and procedures.
Reporting & Compliance:
Build and maintain ad-hoc reports and exports using Report Writer/ PowerBI functions within Zellis Resource link.
Create, maintain, and run complex payroll journals within payroll software.
Support the Head of Payroll with ad-hoc project requests and manual payroll calculations.
Manage the payroll inbox, responding to or directing customer queries within agreed SLAs.
Use PAYE/NIC knowledge to identify and resolve HMRC errors and communicate resolution processes effectively.
Regulatory Responsibilities:
Operate RTI procedures and statutory requirements, ensuring timely reporting to HMRC.
Reconcile salary, pension, HMRC, and other third-party payments to ensure accurate payments and receipts.
Complete auto-enrolment assessments for payrolls and ensure compliance with pensions legislation.
Manage End of Year reconciliations and rollover procedures under new tax legislation.
Oversee pension scheme management.
Ensure data protection compliance on third-party payslip portals and resolve any data breaches.
Regulatory Liaison:
Manage and complete tri-annual declarations to The Pension Regulator for each company within the Group.
Liaise with HMRC to correct misallocated payments on PAYE accounts.
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Role Competencies:
Analytical Thinking:
Has the ability to think clearly, logically and objectively. And to come to conclusions which are balanced, systematic and rational.
Can analyse the more difficult work-related problems and identify effective solutions to resolve complex issues.
Customer Service:
can assimilate views from customers. (Internal and external) and regularly review the feedback as an important means of improving service delivery.
Builds a trusting relationship with the customer and responds to customer problems and requests, quickly, accurately and pleasantly
Identifies issues or problems that could affect the efficiency of service delivery and seeks opportunities to continuously improve and deliver excellent customer service, over and above our customers’ expectations.
Technical Skills:
Has sufficient technical knowledge to perform the role and the potential to develop/improve technical knowledge within a short time frame.
Is up to date with the relevant software packages and understands databases required to undertake the role.
Flexibility and Adaptability to Change:
Has the ability to embrace and accept change as a positive thing and to do so in a proactive and positive manner.
Has the ability to easily adapt to new situations and accept and work with the results of change.
Proactiveness:
Can prioritize workload effectively to accommodate peaks and troughs in demand.
Ability to think on their feet, focuses quickly on the requirements of the situation, and responds accordingly.
Ability to resolve problems effectively when working under pressure and to meet tight deadlines when operational crises occur.
Accuracy:
Presents work that is accurate and concise.
Takes steps to check the accuracy of the data being used and ensures that all work is checked for mistakes before presenting the final document/communications.
Rarely makes mistakes and can be trusted to provide accurate, meaningful and concise data which others may rely on.
Problem Solving:
Has the confidence to recognise, confront and deal with problems as and when they arise.
Is constantly aware of potential issues and monitors situation to ensure that problems can be dealt with at the earliest possible stage.
Ensures that the Head of Payroll/ key stakeholders are aware of problems and are kept informed of potential issues which could impact on their work/the business.
Essential skills & experience:
Minimum 3 years previous experience within a busy payroll function/ similar role level.
IT Literate.
Use of Zellis Resource Link software to run payroll end-to-end.
Strong communication skills, verbal and written.
Ability to establish strong work relationships.
Enjoys problem solving.
Ability to work collaboratively with colleagues and stakeholders.
Great attention to detail.
Highly organized and able to work under pressure and to deadlines.
Embraces change.
A desire to continually learn.
A respect for confidentiality.
Strong time management.
Able to deliver a first-class customer service experience.
Strong working knowledge of Pension Auto enrolment legislation.
Able to manually calculate all statutory deductions such as Income Tax, National Insurance, Student/Postgraduate Loans, Court Orders etc.
Strong understanding of RTI.
Strong Excel skills and comfortable with Pivot Tables, V Lookups and formulae.
Refer code: 3420931. Foxtons - The previous day - 2024-06-21 19:45
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