At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.
The Role
- Responsible for new Speciality client projects, being the key point of contact for the client and attending regular project calls/meetings as required
- Lead on the drafting of proformas for retirement and death calculations, including test packs and oversee the automation of these by the systems teams.
- Create and maintain process notes to ensure they meet the client’s needs and Outsourcing standards
- Work on ad hoc client chargeable projects as required
- Identify and efficiently resolve issues, putting forward solutions which will enable projects to be effectively delivered in accordance with client requirements
- Gain a good understanding of the Outsourcing administration business, service initiatives and project delivery impact on profitability
- Good understanding of Scheme Events and ensures these are completed on time
- Experience of dealing with occupational pension schemes including DC, DB and/or hybrid arrangements
- Experience of pensions projects
- Knowledge of occupational pension scheme buy ins and buy outs an advantage
- Record of identifying opportunities for improvement with subsequent delivery
- Previous experience in delivery of pensions administration services to clients and understanding of supporting processes and systems
- Organised self-starter who takes responsibility for the delivery of the work allocated to them
- Excellent communication skills and team player
- Proficient in Word and Excel
Equal Opportunity Employer