Senior Product Manager

Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Title and Summary
Senior Product Manager
Job Description Summary
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
The InControl platform is a fundamental part of Mastercard's Commercial Solutions, enabling some of our largest customers to issue Virtual Cards to securely manage and report on Travel, Expense & Supplier transactions. Focused on secure, highly available and innovative solutions, this dynamic team is responsible for end-to-end solutions for a diverse global customer base.
We are seeking a Senior Product Manager - Technical to work with our cross-functional development teams within the In Control organization
The Role
•Liaise between the business and technical teams, translating customer needs into objectives, identifying possible solutions, and defining project requirements
•Analyse business, data, and system interface requirements for roadmap features, system integrations, software maintenance items, or specific customer requests.
•Work with development teams, software architects, product management, and external groups to ensure a clear understanding of business needs and the software application context.
•Communicate clearly and concisely (both verbally and in the written form) so that problems are effectively analyzed, and outcomes agreed.
•Support development of user and release documentation
•Identifies appropriate solutions for more complex, less common issues
•Recognizes and escalates trends in key business problems in association with internal customers and contributes ideas for improvement
About You
•Experience in requirements gathering and relationship building with business clients and internal customers
•Proven Agile experience with a track record of being able to lead project teams, collaborate with business partners, vendor/ consulting organizations and peer level professionals
•Proven ability to analyze software requirements, model business processes/workflows, and align software requirements to business strategy.
•Proven experience working with software engineering teams, preferably in an agile environment, to collaboratively deliver working software.
•Demonstrated ability to understand complex software systems and communicate effectively with technical specialists.
•Proven capacity to balance your work across multiple projects/work streams while still meeting deadlines.
•Ability to communicate clearly to all stakeholders from product, operational, architecture and development sides
•Able to negotiate requirements and build effective relationships with stakeholders
•Third-level qualifications in Information Technology, Software Engineering, Business, or a related discipline.
•(Desirable) Experience working with RESTful interfaces
• Finance, Payment Industry experience, or mobile app experience
•(Desirable) Experience with SAFe methodology
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.