Senior Product Owner – Payments Infrastructure

If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further.

Our Digital Business Services teams are the foundation of HSBC, providing essential support across technology, operations and key central business services for our global businesses and functions. This includes running customer operations, delivering innovative digital solutions for customers and colleagues, managing bank-wide change, and central services such as procurement and real estate management. The teams play a vital role in driving great experiences for customers and colleagues, and enabling the bank’s strategy. 

A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages.

We are currently seeking an experienced individual to join this team in the role of Senior Product Owner – Payments Infrastructure

In this role, you will:

•    Own and drive the delivery of the detailed requirements backlog, working closely with LOB Product Owners, as well as Operations and Technology
•    Liaise with all stake holders in the business areas and operations to align the product roadmap to business, IT and Ops priorities
•    Ensure Operational Readiness for all changes, working closely with GPS Operations (UAT, Training, End User Documentation, Ops release management) 
•    Ensure consistency with global payment processing workflow as far as possible, driving out local changes unless driven by pressing Business, regulatory or compliance needs. 
•    Demonstrate clear ability to challenge existing processes and practices where they do not align to the GPS Operations Target Operating model and Payments Infrastructure architecture

To be successful in this role you should meet the following requirements:

•    Excellent understanding of E2E payment journeys from the point of client initiation to clearing and settlement, across multiple geographies and scheme types
•    Ability to make sound decisions and drive solutions based on those decisions, with the support of the wider team (IT / architecture / operations / lines of business)
•    Demonstrate excellent understanding of client facing payments products
•    Have a strong understanding of payment operations 
•    Highly experienced in working in technology payment change projects
•    Excellent Stakeholder management across a complex global environment

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse.

If you’d like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com

Telephone: +44 207 832 8500