Senior Programme Manager

KEY DUTIES Key work areas will include: Oversight and co-ordination of the Elective Recovery and Outpatient transformation programmes/ projects Line management of project team members Programme management and day to day running of one or more large scale transformation programmes / projects. Setting up and planning of the programme and its projects including project steering groups, assurance function and any project teams, including project documentation using the CMAST & transformation documentation. Identifying resources to enable programme/project delivery and assuring delivery on time and to budget. Programme reporting compliant with the programme governance framework. Identifying and managing the risks associated with each programme/project within the programme. Maintaining knowledge of local, regional, and national projects that are current and pending. Providing expert programme management advice and support to other staff and teams within the CMAST provider collaborative and partner organisations. Communication Present sensitive and contentious messages requiring the use of highly developed negotiation and communication skills to groups, teams and individuals enabling clear decisions to be made and delivery of programme objectives. Deliver presentations to stakeholders including Trusts and programme teams, and other senior external and internal audiences. Use developed negotiation, persuasion, and motivational skills to gain support for the Transformation programmes across a breadth of stakeholders, including commissioners, providers and patients as well as managing interdependencies across the system. Represent the Elective Recovery and Outpatients Transformation programme and Networks at internal and external stakeholder meetings. Analytical and Judgement Skills Support the production of key strategic documents such as strategic outline cases and business cases. Programme management and day to day running of one or more large scale, highly complex programmes applying a standard methodology consistent across the programme. Overall responsibility for delivering the programme to agreed timescales and within budget. Monitor progress of the programme against agreed project plans and makes adjustments to the plans, if necessary, e.g., if a milestone date has not been met. Co-ordinate project teams within the programme to deliver agreed quality standards. Analysis and interpretation of highly complex information and the ability to translate strategic information into operational deliverables. Interpretation of national policies, guidance and emerging policy development and development of new local policies and plans where required. Demonstrate effective and transparent decision making, basing decisions on full option appraisals. Clearly articulate relative benefits and dis-benefits of options and support recommendations with a clear and concise rationale. Audit and Research Research To work initiate research with colleagues from Networks in relation to innovation. To draft options appraisals based on the outputs of the research findings and present these at Network and Regional levels. Audit To develop a culture of continuous quality audits for the purpose of improving patient outcomes for example against compliance with new guidelines as they are issued. To audit project finances against plan and to investigate and report and variance. To audit patient waiting list to ensure inequality of access across the network and to promote mutual aid as required. Planning and Organisational Skills Responsible for supporting in the development, delivery, and implementation of the transformation programme. Deploy the skills and resources of the team flexibly to support different workstreams within the programme. Provides programme management support and input to all workstreams as required. Liaises with stakeholders across the C&M system including Health and Care Partnership leadership, and other cross-cutting themes to develop agreed local and regional strategies to deliver cancer service transformation. Lead, plan and organise complex programmes, ensuring that individual project deadlines are met with the agreed deliverables and within agreed budgets. Manage and monitor a number of competing deadlines and ensuring delivery of the programme, instigating corrective action where possible. Physical Skills Regular use of IT equipment including advanced use of all Microsoft Office applications. Responsibility for Patient and Client Care Act as a champion for patients and their interests and involve the public and patients in the policy development and decision-making of the Outpatients Transformation Programme. Responsibility for Policy and Service Development Support the development and refinement of the programme plan for Cheshire and Merseyside, ensuring close alignment with local, national and regional transformation priorities. Develops and implement a project and programme management methodology, ensuring that all workstreams are managed with clear accountabilities within a consistent framework, including PIDs, project plans, KPIs, interdependencies, risk registers and benefits realisation. Ensures that nationally mandated transformation goals for associated pathways are clearly aligned to the transformation workstreams, with clear accountability for delivery. Interprets external policies, advice, and guidance to determine relevance to the programme. Leads on development and implementation of policies for own area where applicable, including office-based management issues. Responsibility for Financial and Physical Resources Managerial responsibility for senior project staff. Act as a senior budget holder, ensuring compliance with the appropriate Standing Financial Instructions and all budgetary management responsibilities with regard to pay and non-pay expenditure relating to the Programme. Ensures that systems are in place to report on how significant allocations of national transformation monies have been invested. Support the development and approval of funding bids and business cases including compelling case of need required to support the implementation of programmes. Responsibility for Human Resources Provides line management support for the members of the team. This will include recruitment, induction, development and appraisal, ensuring adherence with all key HR policies. Ensure that all members of the team are briefed regularly as to the overall work of the team and the wider internal and external operating context. Create an inclusive working environment where diversity is valued, everyone can contribute, and everyday action ensures we meet our duty to uphold and promote equality. Model a collaborative and influencing style of working, negotiating with others to achieve the best outcomes, embedding this approach, and using insight and evidence for improvement. Ensure programme/project teams have the right skill mix and resources to effectively deliver programmes. This will include the development of new roles/job specifications, working with other partner organisations or commissioning additional specialist services. Manage the relationship with the staff from key delivery partners/host organisations by establishing effective and robust processes for partnership working governance and performance. Responsibility for Information Resources Required to access information using multiple software systems in order to analyse information and provide reports to various stakeholders. Update the Outpatients Transformation on programme status, identifying risks, achievements, milestones and interdependencies. Responsibility for Research and Development Undertakes audits of own work areas as required including the assurance of returns relating to programme governance from local delivery systems, clinical work stream leads, project steering groups and core team office staff. Freedom to Act Significant autonomy in the role and high levels of professional judgement required. Exercises own judgement to allocate resources within the team to different workstreams. Monitors and reviews workstream activity and exercises judgement in terms of deciding which issues should be escalated. Personally, intervenes to effect corrective action where required, using influence and personal authority to challenge senior clinical and non-clinical managers leading different workstreams. Ensures that systems are in place to provide timely and high-quality reporting to the CMAST PMO and other key stakeholders Physical Effort The job is mostly desk based with regular use of VDU, however significant travel is required across Cheshire and Merseyside and beyond. Act as the Senior Programme Manager working closely with the Project Manager, Clinical Lead, Delivery Group and C&M Endoscopy Units. Build on existing relationships to develop an engaged network and forum for Outpatient Transformation programme improvement across Cheshire and Merseyside. Mental Effort Concentration will be required over prolonged periods of time to review and interpret documents and reports and to analyse complex information from a number of different sources. Ability to react promptly according to urgency of various interruptions in accordance with service needs.