Senior Propositions Manager

Some careers offer brighter prospects than others.

Global Payments Solutions is made up of almost 10,000 people, across more than 60 countries. The business is uniquely positioned to help clients make payments across borders, across currencies and regulations, quickly and cost effectively with dedicated in country and regional support. Our expertise in this area is repeatedly recognised by the industry’s most prominent publications and associations with numerous global, regional and country awards. 

We are currently seeking an experienced product owner and bank integration specialist to join this team in the role of GPS Senior Propositions Manager for Client Integration. This role will have global accountability to develop, deploy and commercialize the next generation of client integration capabilities to meet the needs clients CMB, GB and FI clients globally.

This role is based in London Canada Square, on a hybrid working basis.

In this role, you will:

•    Design and lead the development and implementation of client and bank journeys to support the next generation of client integration capabilities globally – simple, global and innovative solutions. Be an advocate for client experience, leveraging market data, client feedback and research to create compelling proposition/ enhanced client experience proposals.
•    Create product roadmaps and continuously maintain product backlogs that aligns to the proposition strategy. Balance client needs, business objectives and feasibility while leading the product delivery execution end-to-end. Work in close partnership with technology and operations to ensure interlock with business plans.
•    Drive the commercialisation of existing, new or enhanced integration capabilities for client integration in partnership with sales, digital and other product teams with objective to increase usage/uptake of digital journeys and self-service tools. Supporting commercialisation of ERP partnerships will be a key focus. 
•    Be a thought leader for client integration, presenting on topics such as treasury transformation, and ISO20022 internally and externally.

To be successful in this role you should meet the following requirements:

•    Product management or direct client integration experience, with knowledge of Payments and Cash Management.
•    Strong knowledge / experience in Channel/Bank Integration and onboarding clients to digital channels including, host to host, SWIFT and API.
•    Proven track record of launching successful initiatives, and iterating delivery using agile methodology.
•    Excellent interpersonal and communication skills, client facing experience.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse.

If you’d like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com
Telephone: +44 207 832 8500