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Form of work
SalaryAs our Senior RetailInnovation and Product Development Manager, you’ll lead the development and delivery of an income-generating product and proposition development roadmap for British Heart Foundation (BHF) Retail.
In this role, you’ll manage the shopper and donor data and insight-led continuous improvement of several existing 'in-life' products to improve their effectiveness in meeting targets and profitability (e.g., stock innovation); as well as manage new audience-led proposition development to inspire customers to support BHF.
Reporting to the Head of Innovation and Product Development, with a dotted line to the Head of Retail Marketing, you’ll be responsible for bringing together cross-organisational scrums of audience, product and multi-disciplined skill sets to develop ideas into Minimum Viable Products (MVPs) or continuous improvement solutions to drive efficiencies.
Working arrangements
This is a dual location role, with your working time split between your home and our London or Northampton Office.
At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. Also, we would expect this role to travel nationally across our retail shops and offices.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
About you
As our ideal candidate, you have significant experience working for a large Retailer or previous commercial experience working with retailers.
With excellent project management, communication, and organisational skills, you have experience of leading innovation cycles, agile sprint and ideation sessions, a working knowledge of agile digital delivery processes and practice, and a track record of launching brand new concepts, campaigns, and Products.
A proactive, ambitious, and resilient individual who can do things differently and take risks, you have experience leading a team and working in a fast-paced, multi-workstream, commercial orientated environment.
What can we offer you?
Our generous staff benefits include:
• 30 days annual leave plus bank holidays
• Private medical insurance
• Dental health cover
• Contribution towards gym membership
• Pension with employer contribution up to 10%
• Life assurance
We have been recognised by the Chartered Institute of Personnel and Development (CIPD) for our Live Well. Work Well. Programme. Heart health is central to our mission, and that starts with you. We provide a programme of activities, opportunities, and guidance to inspire and support you to live a healthy and happy life, at home and at work.
About us
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Interview process
The interview process will be held virtually over MS Teams and in person at one of our offices.
How to apply
It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Should you need any adjustments to the recruitment process, at either application or interview, please contact us.
