Address
Form of workVictor
Victor is disrupting the private jet charter sector - providing a global on-demand marketplace that makes aircraft charter more transparent, easier, and greener than ever before. Our mission is to provide a better way to fly by focusing on customer service and putting our customers in control. Innovation is at the heart of everything we do.
Background
Victor’s Executive Jet Charter Department was established in 2011 and has enjoyed impressive growth since its inception. We are now looking for keen, self-motivated individuals with a passion for success and an appreciation for a positive, forward-thinking culture to join our team. Our ideal candidate will be proactive in their work and self-development, eager to learn through training and from those around them, and have a polite, positive, and professional attitude. At Victor, our goal is to become the number one on-demand jet charter broker in the industry and as a result, our team is hardworking and results-driven. However, we also understand the importance of reinvestment in our people and strive to maintain a culture that is welcoming, fun, and enjoyable to belong to.
The Role
- To be an on-demand point of contact for your allocated members, and customers.
- To KYC (Know Your Customer) call new and existing Victor members allocated to you to verify their interest, better understand their private travel requirements, and explain the benefits of using Victor in order to persuade them to book their jet charter flights with us.
- To proactively generate sales by ‘mining’ existing prospects to build rapport and ascertain where and when they are next traveling, with the aim of activating new charter requests for sales conversion.
- To build and maintain strong relationships with Victor customers who you account manage through regular contact and impeccable customer service
- To build and maintain strong relationships with your peers in the Aircraft Sourcing and Flight Management teams to deliver fast and reliable customer service to your clients.
- To be engaged and contribute to Victor’s company culture.
Requirements
- Natural interpersonal skills.
- A motivated and pro-active ‘self-starter’ attitude.
- Prior HNWI client relationship or sales experience.
- An ability to work in a fast-paced environment and operate efficiently in time-sensitive and occasionally stressful situations.
- A confident verbal communicator with a polite and professional phone manner.
- Excellent written communication skills. Competent IT skills.
- Availability to work weekends when required (a day in lieu will be provided for every weekend day worked).
Benefits
Best In-Class Salary Structure
Our remuneration structure is meritocratic, so you will be rewarded for exceptional performance.
Personal Development
REPLAE – Victor’s in-house self-development tool will provide you with a snapshot of your monthly performance throughout the year, showing you which areas of your process you need to improve in order to achieve future targets and level up. You may also choose to collaborate across different areas of the business, such as marketing, product, and finance to expand your skill set.
Victor+
Victor+ is an internal body set up by existing Victor staff to offer our employees educational tools and support for a wide variety of challenging topics such as mental health, and financial well-being, and to encourage people to generally take more care of their work-life balance.
Medical and Insurance Cover
The employer shall provide the employee, spouse and up to 3 children (sponsored by the employee) with medical benefits under the Company’s Group Medical Insurance scheme, which may be amended from time to time
Social Development
Victor hosts socials to bring the team together and support healthy, professional relationships. You can also take part in team and individual challenges to support charities and local communities, alongside staff wellness activities.
