Senior Service Advisor

Senior Service Advisor
Job Title: Senior Service Advisor
Location: Maidstone
Hours: 8am - 5pm / Flexible for the right candidate
Salary: upto 36,000 per year
Overtime: Paid at 1.5
The client is looking to recruit an experienced Senior Service Advisor with fantastic customer service skills and an excellent telephone manner to work within their busy and well-established company. Your duties will be supporting the service departments administration/reception and always ensuring complete customer satisfaction. The ideal candidate will have an enthusiastic and confident personality and can work well within a team.
HGV experience is VITAL for this position
Senior Service Advisor Job role:
You will be the first contact for the customer as they enter the dealerships.
Explain the repair process and then book the customers vehicles in.
You must effectively sell products and services as well as making customer bookings. Communicating with the workshop and the customer to ascertain the level of work required and get authorisation.
To make the customers experience as enjoyable as possible, whilst providing the very highest level of customer service.
Candidates must be computer literate.
Automotive experience is essential for this Senior Service Advisor role.
If you are an Automotive Senior Service Advisor within the HGV industry and interested, please contact Ben at Kemp Recruitment Ltd on (phone number removed) or submit an up-to-date CV through this advert.
If this role is not quite right, give us a call to discuss other opportunities within the Commercial Vehicle Market.
Kemp Recruitment offers its candidates a complete recruitment service with up to date, informed advice on the current job market and how to best utilise your skill set and experience. Dedicated solely to the Commercial Vehicle markets, our team focuses on your requirements, listens, and provides you with a channel to the best opportunities on the market.